This is a hybrid vehicle. It has Dual clutch transmission. Since I have owned it, intermittently the clutch does not disengage completely. This causes the vehicle to try to pull ahead but my foot is on the brake. The vehicle does not stall. Somehow it figures out it can't pull ahead and somehow fully releases. I have brought it to kia at least 3 times. In each case they tell me they cNt get the car to fail and since there are no codes produced they can't fix it. They even held onto the car several days. I asked them to please replace SOMETHING but the say Kia policy will not allow them to do that. So I am stuck with a car that keeps misbehaving. It is embarrassing because problems occur while a passenger is in the car and it seems to them that I am not driving correctly. I don't know what to do.

Source: NHTSA complaint ODI #11730504 · view all complaints for this vehicle at nhtsa.gov

I own a 2021 Kia Niro. The rear backup camera intermittently fails to operate. When shifting into reverse, the display screen will either go completely black or the camera will not activate at all. This issue occurs unpredictably and without warning. As a result, I am unable to see behind the vehicle when reversing, which creates a significant safety concern. The lack of rear visibility increases the risk of a collision, especially in areas with pedestrians, children, or low-visibility obstacles. I am aware that similar rearview camera failures have led to recalls for certain Kia Niro EV models; however, my vehicle is not included in those recalls. Despite this, my vehicle is experiencing the same or a very similar issue. The problem has occurred multiple times from 2023-now and does not appear to be related to specific weather, lighting, or driving conditions. This defect poses a serious safety risk and should be investigated for potential inclusion in a broader recall.

Source: NHTSA complaint ODI #11730887 · view all complaints for this vehicle at nhtsa.gov

While driving on a major highway, my sunroof suddenly exploded. Luckily the screen was pulled shut otherwise I would have been covered in glass. I was able to drive to the next exit and park the vehicle to then get out and observe the damage. There was a gaping hole in the sunroof. I called a tow who brought me to a Kia dealership. I explained what happened and after inspecting the car the dealership told me it was road debris that caused the issue. I did not see or hear anything hit my car prior to the explosion of the sunroof and I question their findings that it was debris related.

Source: NHTSA complaint ODI #11484542 · view all complaints for this vehicle at nhtsa.gov

I was backing out of a tandem parking spot in a private garage and got too close to a pillar, and tried to pull forward into the spot. It felt like the car got snagged on the pillar, but while pulling forward slowly, the gas pedal snapped off and the car accelerated quickly and uncontrollably. I was able to avoid hitting other cars but drove straight into a concrete wall despite immediately braking. I'm relatively uninjured, but if it had happened in a less controlled environment and/or I hadn't reacted as quickly, there could have been serious injuries to myself or others. There was no indication of an issue prior, and the car is currently in storage with my insurance company and will be appraised next week. I have photos of the broken pedal.

Source: NHTSA complaint ODI #11600985 · view all complaints for this vehicle at nhtsa.gov