Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Steering recall
Loss of steering control can increase the risk of a crash.
- Remedy
- Dealers will tighten the lower steering column u-joint retention bolt, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall SC235.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Brakes recall
Reduced braking performance can cause longer brake pedal travel or extend the distance required to stop the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed January 11, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall SC223.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
4
Most reports here involve premature wear.
Source: NHTSA complaint ODI #11555136 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
3
Most reports here involve software faults.
Source: NHTSA complaint ODI #11707375 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve transmission slipping. Of these, 1 mention a crash.
Source: NHTSA complaint ODI #11448123 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
4
Most reports here involve loss of steering. Of these, 1 mention a crash.
Read full complaint
Steering Gear Assembly completely broke at 81,000 miles. My daughter was backing up in a busy street at 5pm and lost 100 percent of steering control. Lucking cars dodged her and she didn’t get hurt or worse.
Source: NHTSA complaint ODI #11660866 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve other issues.
Read full complaint
seatbelts in rear are inoperable/anti theft not working. Kia dealership told me that its not their issue about the anti theft. I have been told on 3 separate occasions that my seatbelts have been ordered but they haven’t!!!! No one is following up with me, when I call I get told “until they can get in contact with the dealership Kia the corporate company cannot do anything” have 2 kids Kia the dealership as well as the corporate company knows about this and no one is doing anything!! NO ONE CARES
Source: NHTSA complaint ODI #11520150 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
Read full complaint
At speeds over 20 miles per hours there is a “flapping” noise that sounds like a bag or piece of paper that is blowing in the wind. Although I don’t know were the noise originates, I can hear it clearly from the driver’s side b-pillar. It is incredibly annoying and greatly diminishes what is otherwise a solid entry, level vehicle.
Source: NHTSA complaint ODI #11513877 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2021 has 15 complaints on file, fewer than the 2020 (27) and more than the 2022 (11). Of the 14 model years of the Kia Rio we cover, the 2013 has the most (153). Older model years have had longer to collect complaints.