I’ve been hearing this rattle noise mostly when I crank the vehicle. I took it to go get checked out and they heard it when I first brought it in for them to check. But when they got it to the back for mechanic to listen for it, of course it didn’t do it. They kept my car a whole day to try n find the issue/hear the noise and was unsuccessful. I’ve been told that it could possibly have something to do with the car timing or something with the engine. My car only has 34000 miles on it and it’s making this noise. They won’t approve me to trade it in or anything to help fix the problem or get me in something better.

Source: NHTSA complaint ODI #11679724 · view all complaints for this vehicle at nhtsa.gov

I bought a new 2023 Kia Rio on Mar. 13. Within 30 hours of getting it home it was entered by thieves who wrecked the ignition system trying to steal it. The dealer did not inform me of the great danger of theft of Kia models like mine. They did not urge me to get an anti-theft device. I didn't know of this rampant Kia theft problem or would not have bought the car. Not only that, they say they cannot fix it (for perhaps 2 months). All the area Kia dealers are "overwhelmed" with Kias that have suffered theft or theft-related destruction. They can't get parts. They won't allow the car to be towed to them because they don't have space. I'm stuck with a brand new car that can't be driven and can't be fixed. I am a fixed income 80-year-old without much money. This is abuse of customers. Kia must make this good. You have posted an article about recalls of Kias and Hyundais for this problem, but I don't see a path for relief for me.

Source: NHTSA complaint ODI #11512102 · view all complaints for this vehicle at nhtsa.gov

The vehicle has difficulty following a center line, higher than normal steering wheel input is required. Feels like the vehicle is being driven in strong crosswinds at any speed above 55 MPH. The vehicle is very, very difficult to keep centered when crosswinds are present. The steering wheel input feels sticky and not smooth at any speed above 40 MPH. A 4-wheel alignment revealed a 0.3 degree of toe mis-adjustment on the RR wheel, no adjustment settings are present. Remaining wheels were within specs. No adjustment for the electronic steering assist. Additionally, the vehicle is equipped with the Highline TPMS, however, it is not displayed on the LCD. Dealer and Kia Corp. states it should display, however no fix is available.

Source: NHTSA complaint ODI #11652873 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2023 Kia Rio. The contact stated that while driving at an undisclosed speed, he became aware that the vehicle failed to sound a seat belt warning chime to indicate that the passenger’s side seat belt was not buckled. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Source: NHTSA complaint ODI #11559707 · view all complaints for this vehicle at nhtsa.gov

Paint peeling. Took a month to have the dealer /warranty repair the roof in July 2025. Then in Sept 2025 have 2 more areas doing the same thing. Reached back out to dealer end of Sept then mid Oct following up find out service person is gone, start over with new service person, follow up early Nov, again mid Nov and find out that service person is gone. Contact manager and he wants us to start over again with him. Need to send car out for quotes to give to warranty even though this has already been repaired once and we were told this is a known issue. Now trying to go through a Kia dealer that has a body shop on site to try and get warranty approval and repair done before vehicle hits 36K even though this should be covered regardless (and purchased extended warranty but also not covered)

Source: NHTSA complaint ODI #11699195 · view all complaints for this vehicle at nhtsa.gov