PURCHASE A 2011 KIA VAN FROM AUTO CONNECTION NORFOLK VIRGINIA THE VAN STARED HAVING ISSUES WITH THE ELECTRICAL SLIDING DOOR WOULD NOT SHUT UP PROPERLY SOMETIMES IT WOULD TAKE 10 to 15 TO SHUT UP STEERING WHEEL LOCKING UP WAS TOLD BY A LOCK SMITH THAT THE VAN HAD SOME MAJOR ELECTRICAL ISSUES START LEAKING BRAKE FLUID ADDING A QUART A DAY TOOK IT TO SEVERAL REPAIR SHOP WAS INFORMED THE VAN BRAKE LINES WAS IN BAD SHAPE ALSO THE VAN HAD A BUSTED CV JOINT ON FRONT DRIVERS SIDE THE VAN ALSO HAD A STRONG ODOR OF BLACK MOLD LIKE IT HAD BEEN IN A FLOOD ASK DEALERSHIP TO TRADE ME OUT WAS TOLD THEY COULD NOT DO THAT ASK THEM FOR A LOANER THEY SAY THEY COULD NOT DO THAT EITHER THE VAN IS SITTING IN THERE REPAIR SHOP THEY ARE DEMANDING MONEY TO START WORKING ON THE VAN I BELIEVE THE VAN WAS NOT PROPERLY INSPECTED HAVE REPORTED THIS TO THE BBB THE ATTORNEY GENERAL OFFICE ALSO THE FTC THE DEALERSHIP IS PUTTING VEHICLES ON THE LOT FOR SALE WITHOUT PROPER STATE INSPECTION PLACE NEEDS TO BE INVESTIGATED THEY HAVE A GUY IN THE REPAIR SHOP THAT PUT THE INSPECTION STICKERS ON HIS NAME IS KEVIN PLACE IS RIPPING POOR WORKING CLASS FOLKS OFF WORSE CUSTOMER SERVICE EVER

Source: NHTSA complaint ODI #11568497 · view all complaints for this vehicle at nhtsa.gov

First, the fuel pump was acting up was told the relay was going bad replaced the relay, Than we have "ESC" and ABS light come one for a bout a week took it to get the code read and they said all four wheel sensors (abs) were not transmitting signals ans that my steering angle sensor was bad which I dont think it is equipped with one now today as of 1/6/2024 ESC, ABS and BRAKE all light up and solid at the same time and tI lost my brakes. no we had no inspections we had warning lights the ESC ABS & BRAKE with a warning alarm

Source: NHTSA complaint ODI #11563973 · view all complaints for this vehicle at nhtsa.gov

I had no prior knowledge of this problem. When backing my van out of the garage my front driver side tire blew out. This was caused by the strut spring breaking and poking a hole through the sidewall of the tire. I also discovered that the bottom control arm needed immediate replacement as it has rusted so much that a failure was imminent. I also discovered that the sun-frame mount for mounting the control arm to the sub-frame so badly rusted that it was unsafe to attempt a repair, as it would break away in short order if I were to replace the control arm and drive the van. While deciding what to do with the van I was storing it in my barn. Within a few weeks, I discovered the front passenger tire was flat. It too was impaled when the strut spring broke and poked a hole in the sidewall. I was really lucky that I was driving on a road, as serious crash could have occurred. If this failed while driving, loss of control would have occurred. I consider this a major safety issue and may be present in other Sedonas without the owners' knowledge. I contacted the dealer that I purchased the vehicle from and was told they could do nothing.

Source: NHTSA complaint ODI #11536638 · view all complaints for this vehicle at nhtsa.gov

In getting the ACU recall fixed, it was found that the Airbag Module is not responding. The ACU cannot be fixed unless the airbag module is fixed. It is my understanding that this is the part before the ACU. This is at a cost of $959 and not covered under the current recall.

Source: NHTSA complaint ODI #11743437 · view all complaints for this vehicle at nhtsa.gov

The sliding doors do not latch/close all the way. The light on the dash does not show the doors are not closed. The doors have opened while driving with children in the back seat. The same for the trunk.

Source: NHTSA complaint ODI #11743442 · view all complaints for this vehicle at nhtsa.gov

Recall appointment was set with Ken Ganley Kia auto iNew Port Richey , FL. It was set for two weeks out. They told us what the recall was before we got there. They didn’t order the part to fix it. Now It’s been since March 23rd and we have never heard from them. I feel they’ve had ample opportunity to get the part required to fix it. Since this is a safety issue I am very aggravated . On top of that, my husband wasted an entire day and they gave us a $10,000 estimate on a car worth maybe $1000. It is my opinion they have done nothing required by law to fix this. Since it is regarding a safety concern I wanted to report this issue..

Source: NHTSA complaint ODI #11732212 · view all complaints for this vehicle at nhtsa.gov