The contact owns a 2022 Kia Seltos. The contact stated that the vehicle hesitated and stalled while driving at various speeds with the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, and the contact was provided information associated with NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The contact was advised to take the vehicle to a dealer for service. The vehicle was taken to a dealer, and the contact was informed that a software update needed to be performed; however, no additional repairs were performed on the vehicle. The contact was also informed by the dealer that the engine was consuming an excessive amount of engine oil. The contact linked the oil consumption failure with the recall. The mechanic at the dealer failed to perform any further testing or repairs on the vehicle. The failure persisted once the vehicle was returned to the contact. The vehicle was taken back to the independent mechanic who replaced the PCV valve which showed excessive oil inside the valve. The mechanic also discovered blowby in the engine caused by leaking of combustion gases and air-fuel mixtures past the piston rings and down into the crankcase of the engine. The mechanic stated that it was proof that the piston oil ring was inoperable and that the recall was not performed properly. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was taken back to the dealer and an OBD II scan was performed but showed no failures with the vehicle. The vehicle remained with the dealer. The vehicle was not repaired. The failure mileage was approximately 36,000.

Source: NHTSA complaint ODI #11753088 · view all complaints for this vehicle at nhtsa.gov

My 2022 Kia Seltos repeatedly stalls and shuts off while driving, including in traffic and at stop signs. The vehicle has also had multiple electrical failures and an emergency brake malfunction. A few weeks ago, October 26th, while going through a Starbucks drive-through, My car completely stopped. I got stuck in the Starbucks line and multiple people had to help me push my car out of the drive through. I can get the name of the lady at the Starbucks and maybe her co-workers to collaborate if need be plus I have text messages with my family because I didn't know what to do. The vehicle has now been at Covina Kia for three weeks, and the dealership has refused to provide a diagnosis, repair timeline, or loaner vehicle. I called today to get an update and was told to expect a response or diagnostics in approximately 10 days. They won't even give me a rental car and I'm stranded without transportation. This is a serious safety hazard that could cause a crash. I am requesting NHTSA investigation and documentation of this defect.”

Source: NHTSA complaint ODI #11702868 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2022 Kia Seltos. The contact stated that while driving on the highway at 55 MPH, they crashed into a buck. The hood came ajar and shattered the front windshield. The front end was smashed, and the radiator was leaking. The airbags did not deploy. A police report was filed. There was no reported fire. The contact sustained injuries to her neck with spasms and reversed neck and back pain; medical attention was provided. The collision alert was illuminated. The collision message was displayed. The vehicle was towed to a tow lot. The towing company referred her to the NHTSA hotline. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 100,000.

Source: NHTSA complaint ODI #11695999 · view all complaints for this vehicle at nhtsa.gov

I would like to express that in December 11 they gave me the vehicle at the car dealer and I had not been driving for even 20 minutes, when I heard a noise and looked and my glass had shattered. I turned to the dealer and they replaced him on March 11. Today April 21st I am driving on the highway with no car near me and I come back I hear a noise and I look and again my glass is broken. It is incredible that it is already twice in less than 5 months that in different scenarios that the glass shatters. I am very worried and I fear that in an accident my glass will not be strong enough.

Source: NHTSA complaint ODI #11461606 · view all complaints for this vehicle at nhtsa.gov

Summary: Failure of Vision system causes unpredictable computer behavior, and such failure may not be known by vehicle operator. 3 Separate Incidents on same car . Occurance 1, 10/22: Brakes locked (with smoke) and stalled in heavy traffic; fortunately traveling only 5MPH so no accident. Restart allowed car to run, although rough. NOTE: Front collision Avoidance turned OFF but computer reset system anyway on camera failure. Kia towed to nearest dealer, admitting that it is NOT SAFE to drive. Once computer went blind, the front vision system reset defaults-including braking control. The Camera system was replaced, seamingly fixing situation. *Occurance 2, 12/29/22 HOA cruise control set at 65, traffic moving 50- car started to accelerate, not seeing car in advance. Braking put up a dashboard message "HOA Disabled, Radar blocked", then "Conditions not met, radar blocked". I also discovered that Front Collision Avoidance was not functional. NOTE THERE IS NO CONSISTANT WARNING TO OPERATOR, only periodically, a "FCA disabled, Radar Blocked" message appeared, but would disappear within 5-10 minutes (but system was still offline). visit 1, 1/10 > No problem found, reset default settings visit 2, 1/17 > took back to dealer again- problem replicated, camera ordered visit 3, 1/24 > vehicle dropped off for camera replacement *Occurance 3, 1/24, System failed on test drive after repair. Dealer did not provide details. Dealer arranged rental "This car is not safe to drive"

Source: NHTSA complaint ODI #11503833 · view all complaints for this vehicle at nhtsa.gov