Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
3
Most reports here involve sudden stalling.
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First AWD Coupler failed at approximately 25,000 miles. It was replaced and the replacement AWD Coupler is failing at approximately 55,000 miles. As the AWD Coupler fails, when accelerating from a stop and turning, a loud clunking sound is heard from the vehicle and a jerking motion is felt. The symptoms continue to get worse as the AWD Coupler fails. The jerking can cause unsafe turns and acceleration.
Source: NHTSA complaint ODI #11753955 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
1
Most reports here involve transmission slipping.
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I was driving on the highway about 60mph, I go to accelerate and merge to the exit lane since that lane funnels another previous merge lane. I press the gas and the gauge stayed frozen at 60mph then a violent loud clunk came from the floor like as if the transmission gear got stuck and then slipped in. After parking at the store the hybrid inverter coolant refill warning came on the dash. I drove back home to get fluid 2 miles from home the vehicle lost all power. The issue is search through the internet I’m seeing many many kia sorentos hybrid or gas with the same inverter issue. And every person posting online says the dealer has the same excuse a rock hit and punctured the small radiator. But the car also had a check engine light on and the dealer never brought that up. I’m a mechanic for 12yrs. Something fishy is going on, thank you.
Source: NHTSA complaint ODI #11611411 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve loss of braking.
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All dashboard lights turned on and were orange during two separate instances. During both instances I went to brake and nothing happened. Eventually the brake finally engaged. On one of the instances the brakes took ~5 seconds to re-engage while coming to a traffic light stop. There were two pedestrians that I almost hit before they re-engaged.
Source: NHTSA complaint ODI #11582040 · view all complaints for this vehicle at nhtsa.gov