Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- Remedy
- Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
- Remedy
- Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
5
Most reports here involve software faults.
Read full complaint
When engaging the cruise control using the steering wheel button, the speed will set itself at 110 miles an hour, and the vehicle will in fact attempt to reach that speed and accelerate. The problem has occurred at speeds as low as 30 miles an hour and as high as 70 miles an hour, it happens intermittently pressing the cruise control button does not disengage the cruise control every time sometimes it is necessary to press the brakes for the cruise control to be shut back off.
Source: NHTSA complaint ODI #11680392 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
3
Most reports here involve sudden stalling.
Read full complaint
1. Hybrid system failure And check engine light on . 2. Car jerk while driving and gone to limp mode and my speed was reduced to 10 mph at traffic putting my self and other in danger . 3. My vehicle is currently at the dealership getting inspected this is the second time my hybrid warning light came on and the first time they told me nothing was wrong with my vehicle. 4. All of these symptoms happened at the same time while driving.
Source: NHTSA complaint ODI #11708252 · view all complaints for this vehicle at nhtsa.gov
Brakes
3
Most reports here involve software faults.
Read full complaint
At approximately 5:05pm today (6/4) as I was leaving a parking lot, I was reversing into the parking lot. The van directly opposite me also had their reverse lights on but was not moving. It was one of those whos-going-to-go-first situations. I had proximity warnings going off because of the cars parked around me and I started to reverse when I realized the van was waiting for me, and as I pulled back about 3 feet, the car auto braked. I looked around to make sure the car had not detected anything I hadn't seen, like a pedestrian or another car approaching from the side, and there was nothing. The van on the other side of the parking lot still had not moved as they were waiting for me to leave. The following is a letter we sent to Kia 3 months ago regarding the same issue happening multiple times with our car. They held the car under investigation, did not fix anything, and gave it back to us in terrible condition (cleanliness). I attached a copy of the letter to this submission. This is the 4th time we have had this problem. Eventually someone will get hurt or killed if this car continued to automatically brake due to faulty sensors or unvalidated software.
Source: NHTSA complaint ODI #11592513 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve premature wear.
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Kia opted for Leather like material for the steering wheel cover. This material with only 14, 828 miles on the vehicle is starting to peel off causing a bad gripping scenario. The material is more like a vinyl instead of leather. I have brought the vehicle to the Dealer who is attempted a warranty submission but I believe they will maybe only replace it with the same material and it will do it again. In all my years of driving I have never seen a wheel cover peel like this material is doing. It has been slowly failing over time and not all at once.
Source: NHTSA complaint ODI #11676103 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve other issues.
Read full complaint
I had been driving on the freeway for about 5 minutes, and suddenly heard broken glass in my car. It was dark (around 8pm) so I looked around as I was driving and didn't see any of my visible windows broken. I then heard more glass shattering sound and realized it was my sunroof glass that had suddenly broken. The mesh cover beneath it was closed so I was not injured. When I went home and did a quick google search, several other incidents of this happening popped up. There were no warning lamps or messages or symptoms of the problem prior to failure. It has been 2 weeks of calling my local Kia as well as Kia Customer care and my car is still sitting idle with the broken glass on top.
Source: NHTSA complaint ODI #11696583 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
Source: NHTSA complaint ODI #11610130 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2023 has 15 complaints on file, more than the 2024 (12). Older model years have had longer to collect complaints.