Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
9
Most reports here involve sudden stalling. Of these, 1 mention a crash.
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My car started skipping or stalling when I'd press the accelerator. Then the check engine light came on. I took it to an Independent mechanic and it showed high pressure fuel pump or system. The spark plugs were changed, but the problem remained. I checked and noticed that there was a recall for that particular problem. I called the dealership and they said my VIN wasn't attached to it. But I do think it should be.
Source: NHTSA complaint ODI #11744848 · view all complaints for this vehicle at nhtsa.gov
Brakes
4
Most reports here involve loss of braking.
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At certain times when I am braking the brake "skips" it's like i am unable to brake so I end up braking late. It's become a safety hazard since there are times when I have almost hit another car. Also, the other is the silver trim on the exterior looks completely faded probably from the sun but I've seen multiple stingers with this issue and should be replaced and yes the car is dirty but that is not dirt.
Source: NHTSA complaint ODI #11678569 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve other issues.
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Bought this vehicle from Carvana.com and have been trying to get it repaired since then. There is something wrong with the steering/braking/suspension system. According to License Mechanic Derek Hartfield at Monroe (248) 980-3262 after a road test - told me the vehicle is not safe to drive. He attempted to repair vehicle and Carvana denied the repair. Carvana instructed me to take car to Dealership, dealer has a wait list, I have a family and need to work. It feels like no one wants to help, and just keeps expecting me to drive from repair shop to repair shop. I just want to drive or they can take the car back if it is a lemon. At present the car has alot of issues and I dont know where else to turn. Issue: Vibration driving, vibration stopping, sounds awful when slowing down from highway driving, shakes with or without brakes, the rear wheels both lean inward when looking at the vehicle from the rear. Note: There was a sticker on the undercarriage of what looks like a repair on this vehicle on the rear right , which is odd because there is no history of accident. But accordingly, some repair was made on or about [XXX] to the Right Rear portion of the vehicle. I am not a mechanic so this is all frustrating for me. Car has been to shop since [XXX] located at 3939 Rochester Rd, Troy, MI 48083 6 times; +12483853735 - Monroe Mechanic determined vehicle has a bearing issue and is not safe to drive. Carvana denied the claim and ask me to take vehicle to dealer for warranty repair not considering my 6 visits to shop with three repairs. Vehicle was taken to Summit Place KIA on three occasions to make sure if was safe to drive located at 4200 Interpark Dr, Auburn Hills, MI 48326. +12486826002 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11527904 · view all complaints for this vehicle at nhtsa.gov
Structure & body
3
Most reports here involve other issues.
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I was driving on hwy 73 when I heard a sound like a shotgun went off. Glass started falling in the car and on me as the sunroof had shattered. There was no other vehicle in the area and the sunroof was closed.
Source: NHTSA complaint ODI #11488712 · view all complaints for this vehicle at nhtsa.gov