My 2025 Kia Telluride has experienced repeated, unresolved engine stalling/shutdown while driving. The defect began as stalling at low speeds approaching stops and has escalated to the vehicle shutting off completely while traveling at 45–50 miles per hour on public roads. When the engine shuts off at highway speeds, power steering and power brakes are lost, creating an immediate life-threatening situation for the driver and any passengers. The dealership has made multiple repair attempts across two separate phases of this defect without success. Despite the ongoing safety hazard, the dealer has pressured me to return my rental vehicle and accept the car back without verified resolution of the stalling issue. Kia America Customer Service has been unresponsive to the urgency of this situation. The vehicle remains unrepaired and unsafe for highway operation. I am requesting that NHTSA investigate this defect, review whether a safety recall is warranted, and add this complaint to the record for the 2025 Kia Telluride VIN [XXX]. I am aware that other 2025 Telluride owners have reported similar stalling and unexpected shutdown issues to NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11765128 · view all complaints for this vehicle at nhtsa.gov

We purchased a new 2025 Kia Telluride 17 days ago. Just three days after purchasing the vehicle, I experienced a serious and potentially dangerous failure while driving in heavy traffic in downtown Chicago. The dashboard suddenly lit up, an alarm began sounding, and the following warning appeared: “Engine Off! Shift to P or N and then start engine.” I was forced to pull off the road in VERY congested downtown traffic, put the vehicle in park, turn it off, and restart it. I immediately contacted the dealership. The next day, I took the vehicle to the dealership for an unrelated detailing issue and asked them to check out the car to address what had happened. I was told it was likely a computer fluke and that I would need to wait to see if it happens again. The next day, the exact same thing happened while merging onto the interstate on a tight onramp in congested traffic. This time, I had significant difficulty getting safely to the side of the road and came extremely close to being struck by another vehicle. Again, I had to put the vehicle in park, turn it off, and restart it. The following day, I returned the Telluride to the dealership. It has been there for over a week. They seem to know this is a common issue with Tellurides but they've indicated that KIA has not provided guidance on addressing this specific issue. As a result, they could only respond to the code that was generated- which indicates an electrical control issue. I've contacted KIA and I'm waiting to hear if they can provide a fix that can guarantee I'm not put into another dangerous situation. If an older person or teenager had been in the situations I had been in, I can nearly guarantee there would've been a very serious and potentially fatal accident. Please help us address this issue!

Source: NHTSA complaint ODI #11764163 · view all complaints for this vehicle at nhtsa.gov

My vehicle was purchased XXX - VIN #[XXX] - on 6 or more occasions, the while driving on the highway with cruise control on at 70 mph, the cruise control feature suddenly applied the brakes bringing the vehicle sometimes down to 48 mph for a few seconds and then re-engages the cruise control to 70 mph. This happens with no obsticals, vehicles, or other interference in front, however, there have been vehicles behind and this is a huge safety issue as it could cause a rear-end collision. My vehicle had been returned to the dealer, the first time for a week, they could not duplicate the issue, the vehicle was returned to me. On XXX I brought my vehicle again to the dealership for the same reason as the cruise control continues to disengages for no reason. The dealership has finally been able to duplicate the issue. The dealership still has my vehicle, not for 34 consecutive days. Kia tech line has been involved and now reports that it is not Kia's issue and they have denied fixing the vehicle and indicate that it a 3rd party issue referring to satellite and internet issues. The dealership has now disabled the satellite connection feature and wants me to try the car out to see if the issue continues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11744390 · view all complaints for this vehicle at nhtsa.gov

2025 Kia Telluride, rental vehicle, 29,450 miles at failure. Driving XXX W toward the [XXX] exit with my wife and two children (ages [XXX] and [XXX]), the cluster lit with simultaneous failures: electric power steering, electronic parking brake, ABS, stability control disabled, tire pressure monitoring, forward collision-avoidance, lane keeping, master warning. I photographed it. Nothing about how the vehicle drove had changed. At highway speed traveling straight, steering effort felt normal. There was no progressive degradation and no warning I could feel. I noticed a slight difference changing lanes for the exit. On the ramp itself, a banked turn taken at speed, the wheel required extreme force to turn. The loss of assist was undetectable until significant steering input was actually required, which happened mid-maneuver on an interstate ramp. I am a large, physically strong adult and forced the wheel through the turn. I do not believe a smaller, older, or weaker driver could have completed it, and a crash at that interchange seems a likely outcome for many drivers. Stopping on an interstate shoulder with two young children seemed more dangerous than continuing two miles to the airport exit, so I continued, with ABS and stability control also inoperative. The vehicle developed harsh, jerky shifting and audible clunking. In the rental return lot the wheel would not turn far enough to complete a tight turn. I shifted to reverse; the vehicle did not move, then shut down completely and would not restart. With the vehicle dead the front doors opened, but the rear doors and liftgate would not, and the windows were inoperable. My children were confined inside roughly 10-15 minutes at 86F until an employee climbed in from the front and released the rear doors from inside. The inability to open rear doors or the liftgate from outside after a total power loss is a serious defect in its own right. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11757766 · view all complaints for this vehicle at nhtsa.gov

My stepson became entangled in the left/driver-side third-row seat belt of my 2025 Kia Telluride. The seat belt webbing became wrapped/tangled around him and the seat belt retractor entered a locked condition. We were unable to create sufficient slack or otherwise release him from the restraint. The situation became a life-threatening child-entrapment emergency. Emergency services were called and responders ultimately had to CUT THE FACTORY SEAT BELT WEBBING to free the child. My safety concern is not simply that a child became tangled in a seat belt. My concern is that once this occurred, the seat belt/retractor locked in a manner that prevented us from releasing tension and freeing the child. The only available solution during the emergency was for first responders to physically cut the restraint. I have also located reports from other Kia Telluride owners describing children becoming trapped when third-row seat belts became wrapped around an occupant or seat component and subsequently locked. I am also aware of NHTSA Recall 26V356 / Kia Safety Recall SC372 involving certain 2027 Kia Telluride and Telluride Hybrid vehicles. That recall involves a driver's seat belt emergency locking retractor that may lock while the webbing is being extended. I understand that recall applies to a different model year and seating position and may have a different underlying cause. However, because my 2025 Telluride experienced a serious seat-belt retractor locking event involving a child, I am requesting that NHTSA evaluate whether this incident represents a related, broader, or separate restraint-system safety defect. This incident required emergency intervention and destruction of the factory seat belt to free a child. I believe the inability to release tension from the locked restraint presents a potentially serious child entrapment and strangulation hazard, and I am requesting that NHTSA investigate.

Source: NHTSA complaint ODI #11759623 · view all complaints for this vehicle at nhtsa.gov

Component: Factory forward panoramic sunroof glass, 2025 Kia Telluride, VIN [XXX]. On XXX at 8:18 a.m. ET, [XXX], 59 mph, the glass shattered with a loud bang. No object was seen hitting the roof. Sunshade open. Vehicle/photos available. Original glass may not have been kept after dealer/insurance repair (State Farm; return set XXX). Safety risk: Highway-speed failure with a [XXX] in the front passenger seat. Glass entered the cabin and fell on driver [XXX] and the child. Noise like a gunshot. Risk of startle, cuts, blocked vision, and loss of control. Driver kept the lane and exited at [XXX]. No injuries. Not safe to keep driving. Confirmed: One-time shatter, documented by photos. Calavan Kia West received the vehicle XXX. A Kia assessor inspected it and warranty was denied, citing two lower-windshield marks I had already seen the day before when I washed the car. Those marks are on a different panel and do not explain the roof bursting. No written denial or assessor report. State Farm is replacing the glass. Inspections: Kia assessor at Calavan Kia West. State Farm claim opened. Police not called. I photographed the roof at [XXX], before the tow. Warnings: None. No lamps, messages, cracks, or rattles beforehand. First sign was the sudden bang and shattered glass. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11763836 · view all complaints for this vehicle at nhtsa.gov

My 2025 Kia Telluride is subject to safety recall SC362A / NHTSA Recall 26V105 involving the front seatback assemblies. On March 24, 2026, I left the vehicle with an authorized Kia dealer for the recall repair. The dealer documented “REMEDY NOT AVAIL” and also documented that the vehicle would remain at the dealer until the recall was performed. As of September 14, 2026, the vehicle remains unrepaired and NHTSA’s VIN recall lookup still shows this recall as unrepaired. The vehicle has therefore been unavailable for approximately 174 days because Kia has not provided and completed the recall remedy. I am requesting that NHTSA review Kia’s failure to provide this safety recall remedy within a reasonable period of time

Source: NHTSA complaint ODI #11764126 · view all complaints for this vehicle at nhtsa.gov