RECALL REMEDY FAILURE-DEALER DENIED SAFETY REPAIR On 7/31 vehicle would shut off after cranking up. Eventually got a check engine light. I was out of town at the time and it was 630pm. I was able to take vehicle to a Advanced Auto so they could do a quick diagnostic check. Codes P0505--Idle Air Control System DTC Severity 2 of 3 and P0507--Idle Control System RPM Higher than expected also showed. I was able to drive back home but had to immediately give the car gas for the car to stay running. On 8/3 I contacted Land Rover/Jaguar and was told to bring the car in 8/4 for an appointment. By my 8/4 appointment I had already researched what could have been wrong with my vehicle and found that a recal for the same issue was done in 2022. Recall number--N627 H376..My land rover and VIN was associated with this recall. Once I arrived at the dealership and the car was looked at--it was determined the PCV assembly was bad (positive crankcase ventilator) and purge valve was bad. This is the exact same part (PCV) that was recalled in 2022. The dealership told me that the recall had been completed/closed in 2022 with the previous owner. I was told that I was responsible for the charges since the recall was completed in 2022. I do not believe this is correct. If the same issue happens again the manufacturer should reopen the recall again and I should not have had to pay for this. There was obviously another failure with the PCV assembly and the dealership/Land Rover Jaguar refused to fix the issue. In my research I also found out that this was an emissions recall and if not fixed I could possibly fail a DMV inspection check. In short--The exact same mechanical failure has returned and created an engine hazard. Land Rover/Jaguar refused to execute a permanent safety fix and charged me $1600 out of pocket for a failed safety component. I'm attaching information about PCV recall and can send invoice information/receipt when I can get it uploaded to my computer.

Source: NHTSA complaint ODI #11755757 · view all complaints for this vehicle at nhtsa.gov

This complaint is filed regarding an inoperable vehicle subject to active safety recall NHTSA 26V-248 / JLR Campaign D126. My 2021 Range Rover Velar MHEV experienced a total charging failure and loss of motive power caused by an internal failure of the 48V-to-12V DC-DC converter (boost control microchip defect). A professional diagnostic confirmed the 12V battery is viable, but the DC-DC converter has zero output and is throwing charging communication faults. The vehicle is completely disabled and unsafe to drive. Jaguar Land Rover North America and its authorized dealerships refuse to service, replace the failed component, or ground the vehicle under the recall campaign without requiring multi-thousand-dollar out-of-pocket payment from me, citing 'remedy not yet available.' JLR has also refused alternative mobility/loaner support for a vehicle grounded directly by this federally acknowledged safety hazard.

Source: NHTSA complaint ODI #11761874 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2021 Land Rover Range Rover Velar. The contact stated while driving 50 MPH, a warning message indicating that the brake pads needed to be replaced was illuminated. The contact stated that upon depressing the brake pedal, the brake pedal emitted abnormal sounds. The contact veered to the side of the road. The contact turned off the vehicle and restarted it. The contact was able to drive to his residence. The vehicle was taken to the dealer where it was it was diagnosed that the brake pads needed to be replaced due to normal wear. The dealer informed the contact that the failure was persistent with the make and model of the vehicle. The vehicle was repaired. Additionally, the brake pads sensor was replaced. The manufacturer was notified of the failure and informed the contact that they could not assist as the brake pads needed to be replaced due to normal wear. The failure mileage was approximately 20,000.

Source: NHTSA complaint ODI #11473338 · view all complaints for this vehicle at nhtsa.gov

My vehicle was sitting in my driveway for five days over the Fourth of July weekend this year into the Wednesday of the following week when I walked out to my car and saw that the windshield had long cracks all over it commencing in the frit. There was no debris, rock, or anything in the well of the windshield or in the driveway. This is my second Range Rover Velar and while there was no impact to this windshield, I have seen that these windshields are very sensitive and easily damaged by the slightest things. I am really coming to believe that Jaguar Land Rover is using defective materials. Please investigate this potentially serious safety issue. Thank you!

Source: NHTSA complaint ODI #11674898 · view all complaints for this vehicle at nhtsa.gov