Confirm 1 recall before you buy.
Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
In the event of a crash, there is an increased risk of injury if the knee air bag does not deploy properly.
- Remedy
- Toyota will notify owners, and dealers will inspect and replace the driver knee air bag assembly, if necessary, free of charge. The recall began May 8, 2019. Owners may contact Toyota customer service at 1-800-255-3987. Toyota's numbers for this recall are KLD and KLE.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Is 28 complaints a lot? They were filed between 2019 and 2025, roughly 5 a year, which is fewer than the typical model in this dataset. We do not have sales figures for this model, so treat this as a rough volume, not a rate per car on the road. Popular, high-volume models naturally collect more complaints over time.
How does it compare with other years? The 2019 has 28 complaints on file, more than the 2013 (27) and more than the 2020 (18). Of the 8 model years of the Lexus Es we cover, the 2011 has the most (44). Older model years have had longer to collect complaints.