Built from NHTSA complaints and recalls collected for this model, generated September 21, 2026. Totals reflect what has been collected, not every complaint ever filed.

Recalls

0 total

Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.

No recalls on record for this model

No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.

Owner complaints by system

18 total

Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.

Engine & powertrain

Minor
3

Most reports here involve sudden stalling.

sudden stalling 1fluid leaks 1unintended acceleration 1
A recent report: Not sure if I have the right things checked. Starting about december 2022 i experienced the car "lunging" forward upon putting the car into drive, After having backed out of a parking space. It…
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Not sure if I have the right things checked. Starting about december 2022 i experienced the car "lunging" forward upon putting the car into drive, After having backed out of a parking space. It continued to do this off and on even through today. It seems to do it most after the car has been sitting for a good length of time.Perhaps overnight, or while i've been in a shopping mall 2-3 hours. I have four invoice tickets from the lexus dealer where I brought the car in specifically for this problem. They had someone to drive it with me in the car, and of course we were not able to duplicate it at that time. I left the car with them for 3 days on one occasion. And when I returned, they said they had driven it, and did not have the problem. The occurrence has become more and more often. When it started, it was like a few times a year.And now it is almost daily. My concern is that if I happen not to have my foot over the brake as I am coasting, after backing out of a parking space or my driveway heading down the street, and someone is in front of me that the "lunge", depending how close I might be on someone could cause me to ram into the back of their car. I also taken the car in on more than one occasion and have the invoices to support this to say that the car has a very rough Ride I call it "bumbling". Again, they did not feel it.However, two years ago, they said, oh, you just need new tires. I bought them. Less than year later, those tires were worn and they said, I needed new tires. I was able to get deal with the michelin company and only had to pay twenty five percent of what it costs For a new set of tires. So the bumbling is still going on.After purchasing new tires about a year ago. I conclude that there is something wrong with possibly The transmission that causes the lunging and the bumbling has something to do with the suspension. I am not a mechanic, and I have not had it looked at by another mechanic. I need some resolve for this.

Source: NHTSA complaint ODI #11754220 · view all complaints for this vehicle at nhtsa.gov

Electrical & infotainment

Minor
1

Most reports here involve premature wear.

premature wear 1
A recent report: • Frequent Battery Replacements: My vehicle is now on its third battery within a five-year lifespan. The previous owner replaced the battery two years ago when the vehicle was only two years old, and…
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• Frequent Battery Replacements: My vehicle is now on its third battery within a five-year lifespan. The previous owner replaced the battery two years ago when the vehicle was only two years old, and I recently had to replace it again. • Unacceptable Battery Lifespan: No vehicle should require a new battery every two years under normal conditions. This strongly suggests an underlying defect in the battery, charging system, or electrical components. • Lack of Manufacturer Remedy: Despite dozens, if not hundreds, of complaints from other 2020 Lexus ES 350 owners online describing the exact same issue, Lexus has not issued a recall or service bulletin to investigate or resolve the problem. • Misleading Battery Warranty: Lexus advertises its 84-month battery warranty, but this is misleading. In reality, it only provides a full replacement for the first 24 months, while the remaining coverage period is prorated, meaning owners are still required to pay a portion of the cost after just two years. This is deceptive marketing that fails to reflect the true coverage provided. • Potential Safety Hazard: Frequent battery failures could leave drivers stranded unexpectedly, which poses a serious safety risk in various situations (e.g., extreme weather, remote locations, or high-traffic areas). • Lexus’ Partial Acknowledgment of the Issue: This battery issue appears to be somewhat acknowledged by Lexus because they replaced the original battery with a much larger Cold Cranking Amps (CCA) version than what comes standard in the ES 350. The factory-installed battery is rated at 640 CCA, but the replacement Lexus provides is 770 CCA. After researching, I found that this larger battery is typically used in the Lexus LS model, which is a much larger, more powerful vehicle requiring a bigger battery. Despite this upgrade, the replacement battery still fails within two years, indicating that there is an underlying issue causing premature battery failure beyond just battery capacity.

Source: NHTSA complaint ODI #11644276 · view all complaints for this vehicle at nhtsa.gov

Brakes

Worth reading
3

Most reports here involve loss of braking. Of these, 2 mention a crash, 4 mention an injury.

loss of braking 2rollaway 1
A recent report: I was driving on a freeway. I had my adaptive cruise control turned on. The car in front of me slowed down. My adaptive cruise control did not slow me down so I applied the breaks. The breaks did not…
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I was driving on a freeway. I had my adaptive cruise control turned on. The car in front of me slowed down. My adaptive cruise control did not slow me down so I applied the breaks. The breaks did not work. The breaks did not slow me down or stop me. My pre-collision system did not activate. I collided with the rear end of the car that was in front of me. I got displays on my car screen stating "Pre-Collision System Malfunction", "Breaking Power Low", and "Cruise Control Malfunction". The safety of ourselves and others definitely put the safety of ourselves and others at risk. We did not report this to the dealer. Our car was totaled. The vehicle components involved were not inspected to the best of our knowledge. The warning messages are described above. We do not know exactly when they appeared.

Source: NHTSA complaint ODI #11724316 · view all complaints for this vehicle at nhtsa.gov

Steering, suspension & tires

Worth reading
1

Most reports here involve loss of steering. Of these, 1 mention a crash.

loss of steering 1
A recent report: The contact owned a 2020 Lexus ES 350. The contact stated while the contact's wife was driving at an undisclosed speed, the vehicle independently pulled to the right. The contact's wife had no…
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The contact owned a 2020 Lexus ES 350. The contact stated while the contact's wife was driving at an undisclosed speed, the vehicle independently pulled to the right. The contact's wife had no control of the steering wheel. The contact stated that the vehicle made a hard right turn. The contact stated that his wife tried everything to stop the vehicle, however the vehicle was uncontrollable. The contact stated that the vehicle traveled off the roadway, onto a concrete curve, down into a drainage area, and crashed into a tree. In addition, the contact stated that none of the air bags deployed. The contact stated that the paramedics and the County Sheriff's, however no police report was filed. The contact stated that an incident was recorded. The contact's wife was checked for injuries and released at the scene. No injuries were sustained or reported. The contact's wife was the only occupant in the vehicle at the time when the failure occurred. The vehicle was towed to the Lexus Collision CTR. The vehicle was deemed a total loss by the insurance company. The contact stated that in his opinion the crash occurred due to the malfunction of the pre-collision feature. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 25,379.

Source: NHTSA complaint ODI #11623187 · view all complaints for this vehicle at nhtsa.gov

Airbags & seat belts

Minor
9

Most reports here involve airbags not deploying.

airbags not deploying 4
A recent report: There was a recall listed for my car in 2023, and now it is September 2025 and there is still no remedy available for the recall. Manufacturer Recall Number: 23LB03 NHTSA Recall Number: 23V865 Recall…
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There was a recall listed for my car in 2023, and now it is September 2025 and there is still no remedy available for the recall. Manufacturer Recall Number: 23LB03 NHTSA Recall Number: 23V865 Recall Status: Recall Incomplete, remedy not yet available Summary: The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured. Safety Risk: This would not allow the airbag system to properly classify the occupant’s weight, and the airbag may not deploy as designed in certain crashes, increasing the risk of injury..

Source: NHTSA complaint ODI #11690117 · view all complaints for this vehicle at nhtsa.gov

Other systems

Minor
1

Most reports here involve other issues.

other issues 1
A recent report: Under recall for over a year for OCS sensor

Source: NHTSA complaint ODI #11637338 · view all complaints for this vehicle at nhtsa.gov

Is 18 complaints a lot? They were filed between 2024 and 2026, roughly 10 a year, which is more than the typical model in this dataset. We do not have sales figures for this model, so treat this as a rough volume, not a rate per car on the road. Popular, high-volume models naturally collect more complaints over time.