There is already a service bulletin for the vacuum pumps on these cars, but it should be made into a recall because these pumps generate the vacuum needed by the brake system. I took it to the Lexus dealer for replacement out of warranty, which I had to pay out-of-pocket, since service bulletins only apply to cars under warranty, and they still installed another replacement vacuum pump that was impacted by the service bulletin and still had the issues. It wasn’t until a field technician came out and confirmed that they installed the old vacuum pump style (2019-2023), which was the one they should have avoided installing. Failure of this part could impact the braking system and cause an accident.

Source: NHTSA complaint ODI #11711049 · view all complaints for this vehicle at nhtsa.gov

When i open the trunk of my 2022 Lexus ES 350 vehicle, the lid pop out and bounce back, hitting my head and causing a minor concussion and bleeding on my forehead; I believe the trunk strut was malfunctioned

Source: NHTSA complaint ODI #11761769 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2022 Lexus ES300 Hybrid. The contact stated that while operating the vehicle the driver's side seat belt would not extend out and the driver was unable to access and latch the seat belt. The contact indicated that the failure was intermittent and during the failure, audible alarms were activated and warning messages were displayed. After restarting the vehicle the failure had self-corrected. The vehicle was taken to the local dealer who replaced the seat belt assembly but the failure continued to occur. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 50.

Source: NHTSA complaint ODI #11609902 · view all complaints for this vehicle at nhtsa.gov

Within approximately three weeks of purchasing this vehicle, the blind-spot monitoring and rear traffic sensor systems were found to be completely inoperative. All dashboard warning lights related to these systems were illuminated the night before discovery, then went dark the following morning. A subsequent inspection by a licensed Lexus dealership confirmed the failure was caused by prior undisclosed rear collision damage. Both rear blind-spot modules showed zero CAN bus communication. The following diagnostic trouble codes were confirmed: U0233, U023387, U0232, P057113, P157800, P1152A, P160400, C13807E, U0163, C142571, and B1576. The rear bumper had been improperly repaired using adhesive rather than factory fasteners. The rear lamp was barely installed and misaligned. A screw was installed in an incorrect location. The dealership noted that attempting to remove the bumper to visually inspect the blind-spot modules would cause additional damage due to the poor prior repair. The blind-spot monitoring system is a primary active safety system. Its complete failure due to concealed structural damage constitutes a material safety defect. The problem was confirmed in writing by a licensed Lexus dealer. Supporting dealer inspection documentation is uploaded.

Source: NHTSA complaint ODI #11743826 · view all complaints for this vehicle at nhtsa.gov

I purchased my car approximately four months ago, and the lights on my dash began blinking there was a warning to clean parking sensors. I went to the dealership to see what this meant. They stated I have a missing sensor and immediately stated it was not covered under warranty. I haven’t had any wrecks or bumps on my car. I asked if it could be a default with the glue that holds the sensor in place. The manager said that’s not possible someone had to push the sensor out. He continued to state they have had several cars come in with the same issue and people are pushing them out. This has caused warning lights to come on in the vehicle due to this default the dealership stated it was a wear and tear and would not be covered under warranty. It also causes the car to beep as if you are going to hit something every time you start he car. Even if you turn off the system, it still beeps and blinks as if your car will shut down. the parking sensors are defective in the sense that they are not secure and being installed which is causing repair approximately $900-$1000. I stated it has been extremely hotter than normal with a consistent temperature oaf 102+ in Arkansas. He was not open to the fact and basically said pay or leave. He refused to give me an estimate on the cost unless I paid the $100 diagnostic fee. I feel that if several people have been in for the same reason it’s should definitely mean there is something defective with the front bumper sensors. I have not even drove 10000 miles and now there is a repair not to my fault that I am having to pay as if the car is t expensive enough. I believe there needs to be some sort of recall on. This section with how they are installed. He said they glue them on the back side and glue does melt..please look into this.

Source: NHTSA complaint ODI #11543932 · view all complaints for this vehicle at nhtsa.gov