Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Electrical & infotainment
2
Most reports here involve software faults.
Read full complaint
Vehicle Blind Spot indicator did not come on while car was on side of Vehicle on trip to Atlanta. If car did not honk we surely would have had an accident. I started to monitor when the light came on and noticed in was extremely inconsistent with respect to how for an approaching vehicle was from ours before activating. Sometimes it would come on 3 or more car lengths before reaching our bumper, sometimes after car was 1/3 of the way past our bumper, sometimes not before car was completely in blindspot or later. I filmed this but was only able to show the caring distances, and could not get an example of completely in blindspot with monitor not activated. Dealer and Lexus refuse to fix issue. Video from I-phone is MAV file and will not upload. I can send it upon request by text or email
Source: NHTSA complaint ODI #11614553 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve loss of braking. Of these, 1 mention a crash.
Read full complaint
I was able to reproduce the issue. When accelerating from a stop, but not yet passing 7 mph (typically 3-5mph registering on the speedometer), then suddenly braking, the brakes do not immediately engage, but rather engage after several seconds have passed. The system/vehicle is available for inspection upon request. The vehicle did not stop (as the brakes weren't applied) causing a collision. I am able to reproduce the issue in the vehicle. No inspection has yet taken place. No warning lamps or other vehicle messages appeared prior to or following the braking failure and the resulting collision. This undocumented behavior was not noted prior to the failure resulting in a collision. Normal driving conditions would not expose the failure. Limited video is available upon request.
Source: NHTSA complaint ODI #11611602 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
3
Most reports here involve other issues.
Read full complaint
Driver side airbag cover is open. Previously reported, dealer states that it was open due to dashcam wiring being placed and cover not being closed completely. Dealer closed the cover completely. Today, the cover is open again.
Source: NHTSA complaint ODI #11712623 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve software faults.
Read full complaint
The two side mirrors do not show cars coming up on the side while driving by yellow warning light. It also does not show the turn signal lights when they are turned on left and right. It seems the side sensors are not working.
Source: NHTSA complaint ODI #11556838 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve software faults. Of these, 1 mention a crash.
Read full complaint
The contact owns a 2024 Lexus ES 300h. The contact stated that while his wife was in reverse (R) and backing up into a parking space at approximately 2 MPH, she crashed into the rear of another vehicle. The contact stated that his wife did not hear the rear collision proximity alarm, and the vehicle did not automatically brake. The contact stated that the other vehicle was not damaged, but the contact's vehicle had damage to the driver's rear bumper and trunk. The contact stated that his wife was able to drive the vehicle away. The contact had taken the vehicle to a local dealer, who was unable to duplicate the failure and advised that all collision avoidance sensors were operating normally. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 23,000.
Source: NHTSA complaint ODI #11721935 · view all complaints for this vehicle at nhtsa.gov