Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
5
Most reports here involve unintended acceleration.
Source: NHTSA complaint ODI #11604341 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve loss of braking. Of these, 1 mention a crash.
Source: NHTSA complaint ODI #10306603 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve loss of steering.
Read full complaint
VEHICLE WANDERS AT HIGHWAY SPEEDS REQUIRING CONSTANT STEERING CORRECTIONS TO KEEP IT ON THE ROAD. CORRESPONDENCE BETWEEN FACTORY AND OWNER BEING MAILED. THE CONSUMER STATED THE STEERING WAS NOT DESIGNED PROPERLY SINCE IT TENDS TO OVER ASSIST AND AT HIGHER SPEEDS DOES NOT ADJUST BY ADEQUATELY INCREASING THE STEERING RATIO TO COMPENSATE FOR THE HIGHER SPEED. THE VEHICLE WOULD WANDER ON CERTAIN ROAD SURFACES WHICH REQUIRED CONSTANT CORRECTION TO KEEP IT IN A STRAIGHT LINE. THE VEHICLE SIMPLY DID NOT TRACK. THE CONSUMER STATED THE VEHICLE HAS ELECTRIC POWER ASSIST STEERING. UPDATED IVOQ 08/12/10 *TR
Source: NHTSA complaint ODI #10346649 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
6
Most reports here involve airbags deploying unexpectedly. Of these, 2 mention a crash, 2 mention an injury.
Source: NHTSA complaint ODI #11550537 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve other issues.
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While I was driving at the end of traffic (Light just turned green), when my sunroof (Glass) exploded. Was a very loud bang, glass fell all over the center console, driver side (On my arm, hair) and passenger side. Luckily I was the only one in the car. I informed my insurance of the damage and sent them pictures, I can show you as well.
Source: NHTSA complaint ODI #11523310 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve premature wear.
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Estimados, Mi nombre es [XXX] , residente de Toa Baja, Puerto Rico. Soy propietario de un Lexus IS250 2010, VIN [XXX] . Recientemente acudí a un concesionario Lexus para solicitar evaluación del deterioro del tablero y paneles interiores (superficies pegajosas y agrietadas). El concesionario negó la asistencia indicando que la lectura actual del odómetro no coincide con la última registrada en su sistema. Deseo aclarar que el problema del tablero y paneles es un defecto de material ampliamente documentado y no guarda relación con el millaje del vehículo. Por tal razón, solicito respetuosamente que mi caso sea evaluado por Lexus Corporate bajo criterios de asistencia voluntaria o buena voluntad, independientemente de la discrepancia del odómetro. Agradeceré la revisión de este caso y orientación sobre los próximos pasos. Att [XXX] Toa Baja, Puerto Rico Tel. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11712040 · view all complaints for this vehicle at nhtsa.gov