Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
- Remedy
- TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
11
Most reports here involve fluid leaks. Of these, 2 mention a crash.
Read full complaint
Developed a fuel leak at the tank that has previously been exactly described as a recall on the exact year make and model of this vehicle however, when entering my VIN it does not show my VIN number as being affected. I feel there has been a mistake on the Vin number range. However, Lexus refuses to handle the issue under the recall since the VIN number does not trigger as such.
Source: NHTSA complaint ODI #11705266 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve unintended acceleration. Of these, 1 mention a crash.
Read full complaint
The contact owns a 2010 Lexus IS. The contact stated while the vehicle was parked, the vehicle stalled, the vehicle independently accelerated while the accelerator pedal was not depressed, and all of the doors locked independently and were inoperative. No warning lights were illuminated. The failure occurred on several different occasions. The contact did research and was made aware of an unknown NHTSA Campaign Number however, the VIN was not included. The vehicle was taken to a dealer to get a diagnosis however, the dealer stated that the failure was not duplicated. The vehicle was not diagnosed or repaired. The vehicle was taken back to the dealer to get a diagnosis however, the failure cause was unidentifiable. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
Source: NHTSA complaint ODI #11736579 · view all complaints for this vehicle at nhtsa.gov
Brakes
3
Most reports here involve unintended acceleration. Of these, 3 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11327577 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve premature wear.
Read full complaint
255 /40 R18 99Y XL BSW Continental CONTROLCONTACT SPORT SRS+ Tire date: 2125 DOT 1CN0FBF5W Tire pressure rear set at 38 psi checked a week prior. Tire pressure Sensor light was not on at time of incident. Purchased 7 months ago, Jan 16 2026, 3335 miles on the tire when the incident happened. Driving on a country road at 60 mph, i hear flopping coming from the rear. The tire separated from the sidewall on the inner side and folded outward extending pass the fender. Managed to pull to side and replace with spare. No one was called for assistance.
Source: NHTSA complaint ODI #11758891 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
16
Most reports here involve airbags not deploying. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
I had a head on collision with a light pole and the airbags did not deploy. The vehicle was inspected by aProgressive insurance claims adjuster and they claimed the vehicle a total loss. They kept the vehicle. There were no warning lights or anything. The vehicle had been taken into a North Park Lexus dealership after a defective airbag recall to be serviced in 2018.
Source: NHTSA complaint ODI #11690692 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve other issues.
Source: NHTSA complaint ODI #11695432 · view all complaints for this vehicle at nhtsa.gov
Other systems
4
Most reports here involve other issues. Of these, 1 mention an injury.
Read full complaint
My vehicle's dashboard was melting. I thought it was some kind of condensation. When trying to wope it, sticky gook came off on my papertowel explosing the bottom level.of the dashboard. I went through all the levels all.the way to Corporate Lexus legal in TX as the fumes were making me sick. I am a senior citizens who was not planning on buying another vehicle as I drive very little. After 4 months with no help from Lexus having symptoms of anxiety, confusion, headache and extreme fatigue, I pushed myself to go drive to dealership which was s lot further than I was comfortable driving thr car in that condition. I told them I did not want another Toyota or Lexus so Itraded it in for a larger used vehicle than so I did not gave to drive the Lexus home. I was feeling even worse after the ride yhere and had developed a nagging little cough that does not go away. I also googled my symptoms which sound like Neuroinflammation that could be associated woth a melting dashboard. This has been a horrible experienced for me all around. I have plenty of documentation with Toyota/Lexus.
Source: NHTSA complaint ODI #11736656 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2010 has 40 complaints on file, more than the 2011 (12). That is the most of the 5 model years of the Lexus Is we cover. Older model years have had longer to collect complaints.