Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.
- Remedy
- Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
7
Most reports here involve unintended acceleration. Of these, 4 mention a crash, 2 mention an injury.
Read full complaint
SINCE I BOUGHT THIS VEHICLE IN 2010 I HAVE BEEN EXPERIENCING "RAW FUEL" SMELL AND "CATALYTIC CONVERTER" SMELL OCCASIONALLY. IT SEEMS TO HAPPEN MOST OFTEN WHEN A SMALL HILL IS CLIMBED AND WHEN GOING DOWN SUBSEQUENTLY. I MENTIONED IT TO THE DEALER A FEW TIMES BUT THEY SAID IT WAS THE WIND! I NEVER HAD THESE STRONG SMELLS WITH ANY OTHER CAR THAT I OWNED. *TR
Source: NHTSA complaint ODI #10661135 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve premature wear.
Read full complaint
TL* THE CONTACT OWNS A 2010 LEXUS IS 250. WHILE THE VEHICLE WAS AT LEXUS OF WESTMINSTER (13590 BEACH BLVD, WESTMINSTER, CA 92683, (714) 702-1849) FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE DASHBOARD WAS DETERIORATING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Source: NHTSA complaint ODI #11088916 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve loss of braking. Of these, 1 mention a crash.
Read full complaint
THE BRAKES SEEMED TO NEED MORE AND MORE PEDDLE PRESSURE TO STOP THE CAR. IT GOT SO BAD I COULDN'T DRIVE THE CAR CAR SAFELY. I WENT TO HAVE THE BRAKES REPLACED AND THE REAR CALIPERS WERE FROZEN. THE SLIDER PIN ON THE BOTTOM OF BOTH CALIPERS IS LOCKED SOLID.
Source: NHTSA complaint ODI #10943791 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve loss of steering.
Read full complaint
TL* THE CONTACT OWNS A 2010 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING LOCKED UP AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO COAST THE VEHICLE TO THE SHOULDER AND CALLED A TOW TRUCK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Source: NHTSA complaint ODI #11019115 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
25
Most reports here involve airbags not deploying. Of these, 3 mention a crash, 2 mention an injury.
Source: NHTSA complaint ODI #11183675 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve software faults.
Read full complaint
THE AUTOMATIC DIMMING REARVIEW MIRROR ON MY LEXUS MAY PRESENT A HAZARD DUE TO ITS FAILURE TO ADEQUATELY DIM BRIGHT TRAILING HEADLIGHTS QUICKLY AND SUFFICIENTLY, SOMETIMES RESULTING IN A SEVERAL SECOND BLINDING BY HEADLIGHT IN FOLLOWING CARS. MY LEXUS DEALER SAYS THAT THE MIRROR IS TO "SPEC" AND THAT THEY CANNOT FIX IT. I DEMONSTRATED TO THE DEALER THAT THE MIRROR TOOK 5 SECONDS TO START TO RESPOND TO A TRAILING HEADLIGHT AND ANOTHER 2 SECONDS TO DARKEN. THUS, FOR EXAMPLE, A TRUCK COULD PULL INTO THE LANE BEHIND THE LEXUS AND THE MIRROR WOULD TAKE 7 SECONDS TO FULLY DIM THE TRUCK'S HEADLIGHTS. IN ADDITION, THERE IS NO WAY TO KEEP THE MIRROR DIM, THAT IS, WHEN THE TRAILING LIGHT CEASES THE MIRROR BRIGHTENS. IN ADDITION, IN A BRIGHTLY LIT SITUATION, SUCH AS ON A HIGHWAY WITH GOOD OVERHEAD LIGHTING, THE MIRROR "THINKS" IT'S DAYLIGHT AND WILL NOT DIM AT ALL, EVEN WHEN A VERY BRIGHT HEADLIGHT FROM A FOLLOWING CAR/TRUCK IS SHINING INTO IT. THIS IS A DANGEROUS APPLICATION OF A "HALF-WAY" TECHNOLOGY THAT HAS NOT BEEN DEVELOPED FULLY AND COULD LEAD TO A DANGEROUS SITUATION. FOR BOTH SAFETY AND UTILITY, A SIMPLE "FLIP" REARVIEW MIRROR THAT STAYS DIM AND IS DIM ENOUGH TO PREVENT BLINDING BY TRAILING HEADLIGHTS WOULD BE MUCH SAFER THAN THE HIGH-TECH, BUT UNSAFE, LEXUS REARVIEW MIRROR.
Source: NHTSA complaint ODI #10403468 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve other issues.
Source: NHTSA complaint ODI #11105026 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2010 has 40 complaints on file, more than the 2011 (30). That is the most of the 5 model years of the Lexus Is 250 we cover. Older model years have had longer to collect complaints.