Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.
- Remedy
- Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
- Remedy
- Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
11
Most reports here involve transmission slipping. Of these, 1 mention an injury.
Read full complaint
While on a long road trip on a hot day, on the interstate, the car suddenly lost speed and would not accelerate. It was like the car had shifted into neutral. I was coasting on the interstate, steadily slowing, and was forced to pull over to the shoulder. I turned the car off and waited a couple of minutes then turned the car back on. No error messages were displaying at that time. About 5-10 minutes later, I pulled over for a planned stop. My husband assumed driving responsibilities when we got back into the car. Upon trying to get back on the interstate, the car would not accelerate, and multiple errors error messages appeared, including: ""System Malfunction/Visit Your Dealer," "Check Engine/Visit Your Dealer," "Drive-Start Control Malfunction/Visit Your Dealer," "Secondary Collision Brake System Malfunction/Visit Your Dealer," and "Traction Control Turned Off." He pulled into a nearby parking lot where we had to have the car towed to the dealership. It felt like the car was in neutral when this happened both times.
Source: NHTSA complaint ODI #11754510 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
20
Most reports here involve software faults. Of these, 2 mention an injury.
Read full complaint
The contact owns a 2024 Lexus RX 350H. The contact stated that while attempting to start the vehicle, several unknown warning lights illuminated. Additionally, the door latches locked independently, and the contact and wife were locked inside the vehicle for several hours. The contact eventually remembered to pull the mechanical door latch and exited the vehicle. The vehicle was towed to the dealer where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 17,500.
Source: NHTSA complaint ODI #11730467 · view all complaints for this vehicle at nhtsa.gov
Brakes
6
Most reports here involve software faults.
Read full complaint
On Feb. 10th 2026 I was driving north I405 (Los Angeles). The car suddenly applied emergency breaks in the middle of the freeway, while there was no car in front of me, at least for 100m. I was lucky that the car behind me didn't hit me. It could be a serious multi-car collision.
Source: NHTSA complaint ODI #11717700 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
3
Most reports here involve loss of steering. Of these, 1 mention a crash, 2 mention an injury.
Read full complaint
When in cruise, the car will merge itself into the next lane if you hold the turn signal partially. If you keep holding it or fully engage the turn signal (maybe you forgot to turn off you signal, or held it too long), the car will merge through the solid white line off the road into a ditch. This happened to me once, and I noticed it trying several other times.
Source: NHTSA complaint ODI #11731039 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve software faults.
Read full complaint
The contact owns a 2024 Lexus RX350H. The contact stated that while the vehicle was started, the Forward Collision Avoidance system and air bag warning lights illuminated. The vehicle was taken to a dealer for 17 days, where it was diagnosed that a software update was needed. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was informed that there was no fix for the failure. The failure mileage was 1,020.
Source: NHTSA complaint ODI #11562080 · view all complaints for this vehicle at nhtsa.gov
Structure & body
10
Most reports here involve premature wear.
Read full complaint
The sunroof exploded spontaneously while driving on major road at 65 MPH, nothing hit it and no other vehicle around. No abnormal weather conditions. No warning just a burst into air. Remaining glass fell into vehicle when I opened shade.
Source: NHTSA complaint ODI #11752913 · view all complaints for this vehicle at nhtsa.gov
Other systems
4
Most reports here involve other issues. Of these, 1 mention an injury.
Read full complaint
I have tried to get Stevenson Lexus in Lakewood Colorado to replace the head rests , they have not ever had the parts to complete the recall. I have been waiting for over a year. I called Lexus headquarters in Texas and was told that there is a remedy but Stevenson Lexus has never offered that to me.
Source: NHTSA complaint ODI #11758753 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2024 has 55 complaints on file, fewer than the 2023 (61) and more than the 2025 (18). Of the 16 model years of the Lexus RX we cover, the 2010 has the most (76). Older model years have had longer to collect complaints.