Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Electrical & infotainment
1
Most reports here involve other issues.
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I'VE OWNED SEVERAL LEXUS HYBRID VEHICLES. I HAVE LOVED THEM ALL EXCEPT THE LAST, A 2021 LEXUS UX WHICH, I LATER FOUND, CAME WRAPPED WITH AN UNWELCOME SURPRISE. WITHOUT HAVING TO POUR THROUGH 107 PAGES OF THE FEDERAL REGISTER, I'D LIKE TO KNOW IF ANY OF THE CREATORS OF THE FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 141 HAD ANY IDEA OF THE UNINTENDED CONSEQUENCES THIS RULE WOULD SURELY PRESENT. ITS PURPOSE IS OBVIOUS. BUT THE HEAVY-HANDED WAY IT HAS BEEN THRUST UPON THE CONSUMING PUBLIC IS NOT. I'VE ASKED MY DEALERSHIP IF THEY CAN TONE DOWN THIS, FRANKLY, OBNOXIOUS SOUND THAT'S TRIGGERED. OF COURSE, THE ANSWER WAS NO! BY THE WAY, THIS IS THE SAME DEALERSHIP, ONE WITH WHICH I'VE DEALT FOR YEARS, THAT FAILED TO DISCLOSE THE FACT THAT MY NEWEST VEHICLE, LIKE IT OR NOT, HAD AN ADDED FEATURE. WHILE THE MANDATE WAS NOT CREATED BY THEM, THEY'VE CHOSEN TO HIDE BEHIND IT. AND, AS A RESULT, HAVE LEFT THE CONSUMER TO DEAL WITH THE CONSEQUENCES. THIS ODD TURN OF EVENTS REMINDS ME OF ANOTHER INDUSTRY, ONE THAT IS THE SUBJECT OF CRITIQUE IN A BOOK TO BE RELEASED SOON. SADLY, PUBLIC SAFETY NOTWITHSTANDING, OUR OTHERWISE PERFECT BUT HIGH-DECIBEL-EMITTING UX250H WILL BE A DAILY REMINDER OF IT. THUS, I FEEL PERFECTLY ENTITLED TO MOUNT A SIGN ON THE CAR WARNING OTHERS THAT SAYS, 'THE SOUNDS YOU HEAR FROM THIS CAR WHEN BACKING OR DRIVING AT SLOW SPEEDS ARE COURTESY OF (NAME OF DEALERSHIP) - WHO INSISTED ON IT. HOPE YOU ENJOY!'
Source: NHTSA complaint ODI #11398760 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve fire.
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The contact owned a 2021 Lexus UX 250 Hybrid. The contact stated that while their father was driving approximately at 65 mph when the warning for tire low pressure had illuminated. The driver pulled over to check the tires to the side of the road. After pulling over the driver noticed smoke coming from underneath the hood between the tire on the driver's side. Both parties exited the vehicle when suddenly the vehicle burst in flames. The fire department extinguished the fire and a report was filed. The vehicle was towed and totaled. The dealer was informed about the incident. After investigating they were unable to determine the cause due to the state of the vehicle from the fire. The contact stated that they were no injuries or medical attention needed. The manufacturer was made aware of the issue and opened a case regarding the matter. The approximate failure mileage was 250.
Source: NHTSA complaint ODI #11431984 · view all complaints for this vehicle at nhtsa.gov