Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
An improperly inflated air bag increases the risk of injury in the event of a crash.
- Remedy
- Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Steering recall
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
- Remedy
- Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Structure recall
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
- Remedy
- Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
10
Most reports here involve fluid leaks. Of these, 2 mention a crash, 38 mention an injury.
Read full complaint
Engine/Coolant Reservoir, Yes you can inspect it. When driving, or stop at a traffic light or just parked, the car will just start smoking and getting hot, the temperature gauge would not show it was getting hot until after it started smoking. The car would stop in the middle of the street or on the freeway. All the Antifreeze would leak out of the Reservoir and be all over the Engine and the ground, when you put Antifreeze in the reservoir the next day, you can drive for a little distant, but it will start doing the same thing all over again. The Cooling Fan would come on and never goes off, it gets louder and louder, it has never done this before. I have taken my car to the Dealer 3 times and they charged me over $4.000 and still couldn't fix it. They told me that they do not know what's wrong with it. The Engine Cooling System / Reservoir should be Recalled.
Source: NHTSA complaint ODI #11515682 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
3
Most reports here involve other issues.
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NON CONNECTED DAY TIME RUNNING LIGHTS. I AVOIDED A TOTAL OF THREE HEAD ON COLLISIONS WITHIN THE PAST THREE WEEKS (THE MOST RECENT WAS 08/19/2013). MY CAR IS SILVER AN APPARENTLY DRIVERS HAVE COMPLAINED TO ME, THEY HAVE GREAT DIFFICULTY SEEING MY CAR IN DAYLIGHT HOURS. IN MY CASE I MADE THREE TRIPS TO MY CLOSEST LINCOLN DEALER, PRESENTS A WEBSITE WHICH INFORMED THEIR STAFF HOW TO CONNECT THE DRL FROM THEIR SERVICE MANUAL. MY PROBLEM WITH THESE DRL SEEMS TO BE A MAJOR CONCERN TO OTHER 2011 LINCOLN MKS OWNERS!. THIS MORNING, THE SERVICE MANAGER HAD HIS STAFF CONNECT MY DRL, *TR
Source: NHTSA complaint ODI #10536290 · view all complaints for this vehicle at nhtsa.gov
Brakes
3
Most reports here involve premature wear. Of these, 1 mention a crash.
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WHEN PULLING INTO A PARKING SPOT GOING UNDER 5 MPH AND COMING TO A STOP, THE CAR SURGED FORWARD JUMPING THE SIDEWALK AND CRASHING INTO A CEMENT PATIO TABLE AND BENCH. SMOKE APPEARED AND RADIATOR FLUID WAS LEAKING.
Source: NHTSA complaint ODI #11039550 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
21
Most reports here involve loss of steering.
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What component or system failed or malfunctioned, and is it available for inspection upon request? Power Steering While driving yesterday, doing shopping and online order deliveries, the steering wheel started having slight resistance during turns. It became worse shortly after. As I attempted to leave a grocery store, less than 5 minutes away from home, the steering wheel was extremely difficult to turn. I didn't see any leaks under the hood nor on the ground underneath my car. Nor was there any smells nor odors. On 5/1/2026, I did hear a slight noise when I turned the steering wheel to back into the driveway at home. How was your safety or the safety of others put at risk? Steering wheel became difficult to turn right or left. I barely made it home to park it, as the longer I drove to get home, the more difficult it became to make turns. I parked it immediately as I didn't want to make too wide of a turn on a road, risking any accidents. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. I will need the car towed to a local Ford/Lincoln dealership for assessment. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet, in the process of contacting my auto insurance about it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The message on the dashboard was "Service Power Steering" and it appeared on 5/2/2026 for the very first time. Also, the power steering icon showed in a stable amber color. This message did not appear before.
Source: NHTSA complaint ODI #11735344 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
2
Most reports here involve software faults.
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The contact owns a 2011 Lincoln MKS. The contact stated that upon start of vehicle, the air bag warning light illuminated on the instrument panel. The contact had initially called the dealer and was informed that his vehicle was not included in NHTSA Campaign Number: 16V247000 (Air Bags). The contact then called the manufacturer and was provided the same information as the dealer. The manufacturer referred him to NHTSA for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 113,000.
Source: NHTSA complaint ODI #11433825 · view all complaints for this vehicle at nhtsa.gov
Structure & body
3
Most reports here involve other issues. Of these, 1 mention an injury.
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The contact owns a 2011 Lincoln MKS. The contact stated that while attempting to secure items into the trunk of the vehicle, the rear trunk door suddenly came down and struck the contact on the head. During the incident, the contact sustained a head contusion which did not require medical treatment. The contact indicated that the failure had occurred on multiple occasions. The cause of the failure was not determined. The local dealer and manufacturer were not contacted. The VIN was not available. The failure mileage was 100,000.
Source: NHTSA complaint ODI #11567154 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
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I HAVE A PROBLEM WITH MY 2011 LINCOLN MKS. I SMELL EXHAUST OR GAS FUMES IN THE CABIN WHEN DRIVING. THE SMELL IS GIVING ME HEADACHES. WHEN I CHECK UNDER THE HOOD I DON'T GET THE SMELL. PLUS THE SMELL IS STRONGER WHEN I PUT THE AIR FLOW ON RECIRCULATION. I'M NOW AFRAID TO DRIVE MY CAR. HAVE YOU RECEIVED ANY OTHER COMPLAINS ABOUT FUMES IN THIS VEHICLES? THANKS FOR YOUR HELP WITH THIS ISSUE.
Source: NHTSA complaint ODI #11063607 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 43 complaints on file, fewer than the 2010 (51) and more than the 2012 (17). Of the 6 model years of the Lincoln MKS we cover, the 2013 has the most (141). Older model years have had longer to collect complaints.