The contact owns a 2010 Lincoln MKX. The contact stated while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. Later, while refueling, gasoline was spilling from the vehicle onto the ground. The vehicle was taken to the local dealer who diagnosed that the fuel tank seam weld had corroded, and the fuel tank needed to be replaced. The contact was informed that the vehicle was previously repaired under the NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline) however, the corrosion preventative solution was applied to the fuel tank, but the failure occurred. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 65,000.

Source: NHTSA complaint ODI #11572126 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2010 Lincoln MKX. The contact stated that the headlights failed to illuminate as needed. The dealer was made aware of the failure. The vehicle was taken to an independent mechanic who replaced the headlight bulbs and wires; however, the failure recurred. The vehicle was taken back to the mechanic, who diagnosed that the headlight wiring harness kept disconnecting. The vehicle was not repaired. The manufacturer was contacted however, the contact was not able to speak to a live representative. The failure mileage was approximately 159,000.

Source: NHTSA complaint ODI #11447390 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2010 Lincoln MKX. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. Additionally, while the brake pedal was depressed; the contact heard a hissing sound coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with brake booster failure. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Source: NHTSA complaint ODI #11614380 · view all complaints for this vehicle at nhtsa.gov

VEHICLE WAS DRIVING DOWN HIGHWAY ON TWO LANE ROAD AROUND MOUNTAIN HIGHER ELEVATION AREA AND JUST RANDOMLY WHEEL JERKED AND TURNED ON ITS OWN AND MY BRAKES DID NOT WANT TO WORK WHEN THEY WERE WORKING JUST FINE A FEW SECONDS PRIOR AND I WOULD NOT CONTROL STEERING WHEEL AND I HEARD CAR ACCELERATION GOES MORE POWER WHICH I DID NOT DO AND IT DID ON MY OWN CAUSING ME TO HIT GUARDRAIL AND BREAK THROUGH IT AND DOWN A CLIFF SMASHING INTO A TREE ON DRIVER SIDE DOOR MAKING ME TRAPPED IN CAR WHEN AIRBAG DID NOT DEPLOY FROM STEERING WHEEL AND EXPLOSION OF CHARDS OF MENTAL AND GLASS GETTING IN MY FACE AND HAND.*DT

Source: NHTSA complaint ODI #11415618 · view all complaints for this vehicle at nhtsa.gov

I am satisfied with the help that the customer service assisted me with and that was getting my service moved up to September 26th from the original date of October 30th. But I am not satisfied with the remedy. I have received several written letters from Lincoln that go into detail of the recall on my car and as well they say and in BIG RED LETTERS ..DO NOT DRIVE YOUR CAR UNTIL REPAIRS ARE DONE. WELL, I should say that you see my 2010 Lincoln Mkx is my and only vehicle I own I can not just park it up and forget I have a life and a job because of no fault of my own that my one and only car urgently is needing repair to the factory installed air bags. Therefore I ask Lincoln to assist me with a rental until my car had been repaired. I do not feel safe DRIVING MY CAR.Letter's I have on hand from Lincoln plainly stating DO NOT DRIVE. I am upset Lincoln ortrays they care so much to bombard me with all the recall letters and such but pretty much told me NO WE DONT DO RENTAL CARS So what I am to do??? I don't have rental coverage on my insurance. I couldn't afford it. So what choice do I have??? If I do die from their faulty air bags imploding on me atleast make sure my children and grandchildren knew I begged for a rental but Lincoln couldn't back me with that. I guess making luxury car's for so many years has not left them with much profit Seeing as how in a life or death situation brought on by their mistake they leave their customers to chance it because it cost to much for rentals to ensure their customers are kept safe until their car is serviced and safe to drive. They have no compassion for people is how I am feeling about this whole situation. Only covering themselves legally in the cheapest fix possible to avoid legal issues. Guess Lincoln owners are just numbers and dollar signs and not mothers, fathers, daughters, sons, aunt or uncles or grandparents that are loved and would be missed severely in the event of their death by a recalled air bag.

Source: NHTSA complaint ODI #11613278 · view all complaints for this vehicle at nhtsa.gov

I was Driving in my 2010 Lincoln MKX January 16,2023 and the front sunroof exploded i hear a loud sound but when I looked up the front sunroof shattered, it all most caused me to have a car accident but I maintain and pull over to the side road. I really think that the manufacture done properly on the sunroof I was not using the sunroof because it’s cold outside !

Source: NHTSA complaint ODI #11502161 · view all complaints for this vehicle at nhtsa.gov

The front seat when we had to come to a stop the seat bounced forward and then back. Very dangerous. This should be a recall. I have many read letters of this happening for many others. It is an accident waiting to happen.

Source: NHTSA complaint ODI #11451864 · view all complaints for this vehicle at nhtsa.gov