Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Electrical system recall
IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
- Remedy
- DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Structure recall
IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
- Remedy
- DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
- Remedy
- FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
37
Most reports here involve sudden stalling. Of these, 1 mention a crash.
Read full complaint
PTU failing and leaking fluid. Needs replacement. Ford stated it’s a lifetime fluid but the fluid fails due to sitting next to hot exhaust. The unit needs replacement at a cost of $3400. Unit is currently being replaced. This can cause the PTU to fail, lock up, and implode taking the transmission with it. Extremely expensive part to replace. Thousands of people online have needed to replace part with 30k miles or less.
Source: NHTSA complaint ODI #11743139 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
45
Most reports here involve software faults.
Read full complaint
The contact owns a 2011 Lincoln MKX. The contact's mother stated that while driving at an undisclosed speed, several unknown warning lights unexpectedly illuminated. The contact's mother noticed a burning odor coming from the vehicle and observed that the power outlets were extremely hot. The contact's mother also experienced additional electrical issues with the alarm sounding unexpectedly, the power door locks failing to function properly, and the liftgate closing unexpectedly. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.
Source: NHTSA complaint ODI #11721974 · view all complaints for this vehicle at nhtsa.gov
Brakes
38
Most reports here involve loss of braking. Of these, 2 mention a crash.
Read full complaint
It’s been a 4 year battle. I received a bait and switch clone vehicle A Frankenstein!! The vehicle and vin are clones. The vehicle was delivered in the dark after hours during a time I was sick. Im also disabled. I had looked at the vehicle on the [XXX] website Hyundai Genesis lot then went and looked in person and test drove it. I was told it was a one owner vehicle out of Michigan. I purchased it two days later and traded in my perfect immaculate truck. I did not drive the vehicle until 4 days later and I noticed immediately the interior didn’t match. Warning lights were coming on. And when I got to my destination it all unfolded. I found receipts in the vehicle from the Lafayette In area that had a name on them. I tried to contact that person but was unsuccessful. I contacted the dealership over and over and over. I finally got ahold of a different salesman who sent me the original photos in their ad and they do not match the vehicle in my possession. Every seatbelt has a different year and date. There are other parts underneath that don’t make sense either. There are 3 warning lights on including traction and brakes. Immediately the brakes went bad. Paid $1200 to fix them and still not fixed. I don’t drive it unless I absolutely have to. It about made me crash into other vehicles that could have been fatalities if it wasn’t for my fast thinking. The vehicle has been pieced together and I guarantee you they did the same thing to the person who bought my trade in. That person is also in danger and I have pictures of that truck also underneath and motor etc for comparison and you need to investigate it as well as the vehicle in my possession that I try not to drive. This is an organized auto theft group spread out through multiple dealerships cloning vehicles and vins by swapping out the whole vehicle with flood salvage vehicles giving the salvage vehicle your vin identity affixing the stickers and vin plate to the salvage make it look like your car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11757161 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
4
Most reports here involve fluid leaks.
Read full complaint
I'M EXPERIENCING SOME LINKAGE OF FLUID FROM UNDERNEATH MY CAR THAT HAS TO DO WITH MY FRONT END AND I HAVE TAKEN IT TO THE DEALERSHIP AND THEY CAN'T FIX IT BUT IT NEEDS TO BE REPLACED AND THE COST IS WAY TO MUCH. PLEASE HELP! AND THERE IS NO GIVEN REASON WHY!
Source: NHTSA complaint ODI #11205183 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
4
Most reports here involve airbags not deploying. Of these, 2 mention a crash, 3 mention an injury.
Source: NHTSA complaint ODI #11667848 · view all complaints for this vehicle at nhtsa.gov
Structure & body
16
Most reports here involve software faults.
Source: NHTSA complaint ODI #11582849 · view all complaints for this vehicle at nhtsa.gov
Other systems
5
Most reports here involve unintended acceleration. Of these, 1 mention a crash.
Source: NHTSA complaint ODI #11475363 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 149 complaints on file, more than the 2010 (111) and more than the 2012 (84). Of the 9 model years of the Lincoln MKX we cover, the 2013 has the most (163). Older model years have had longer to collect complaints.