On Saturday [XXX], in Chino Hills, CA (ZIP Code 91709), my 2023 Lucid Air Touring experienced a sudden unintended acceleration event. Shortly after releasing the accelerator pedal to obtain a parking pass, the vehicle unexpectedly accelerated at a high speed, resulting in a collision with the pavement and a post on the premises. This incident bears similarities to the all-weather mat recall; however, Lucid has confirmed that my vehicle's mats are not listed under the recall. The failure appears to be related to the Lucid electric propulsion system, which is available for inspection upon request. As a result of the crash, I sustained minor injuries. A police report has been filed with the San Bernardino County Sheriff's Department by Deputy M. Scott (Report #[XXX], Chino Hills Station, Chino Hills, CA 91709). Lucid is currently conducting an investigation and has issued Incident Report #[XXX]. Additionally, State Farm Auto Insurance (California) has assigned an appraiser to assess the body damage. There was no warning lamps, messages or other symptoms prior to the issue appearing except for one short incident of sudden unintended acceleration experienced by my husband which has been reported to Lucid. Please let me know if further information or inspection arrangements are needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11662938 · view all complaints for this vehicle at nhtsa.gov

The vehicle manufacturer (Lucid USA, Inc.) is refusing to perform federally mandated safety recall remedies under 49 U.S.C. § 30120 for open safety recalls SR-24-04-0 (NHTSA 24V-495) and SR-26-06-0 (NHTSA 26V540). Vehicle VIN [XXX] holds an official State of Arizona Restored Title. The vehicle is currently immobilized due to a physical Webasto High-Voltage Coolant Heater (HVCH) failure resulting in an Auxiliary Power Supply (APS) fault, falling under Campaign 24V-495. Furthermore, Lucid is withholding the software deployment for Campaign 26V540 (eFuse fire risk, software build 2.10.0+), which carries an explicit NHTSA advisory to park outside away from structures. Lucid refuses to execute these zero-cost safety fixes or allow diagnostic access unless I pay an out-of-pocket $40,000+ proprietary recertification inspection fee. I offered in writing to pay 100% out-of-pocket for towing and a replacement Telematics Control Unit (TCU) to restore network communication, but Lucid has refused to provide a remedy path. Federal law contains no salvage-title exemption allowing OEMs to withhold safety recall remedies or tie them to compulsory paid services. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11764694 · view all complaints for this vehicle at nhtsa.gov

The contact owned a 2023 Lucid Air. The contact stated that while driving at 20 MPH, the vehicle in front started to brake; therefore, the contact depressed the brake pedal. The vehicle then, instead of decreasing in speed it accelerated independently. As a result, the contact crashed into the rear of the vehicle in front. The impact then caused the vehicle crashed into the rear to crash into the vehicle in front of it. Another vehicle on the side lane was also impacted due to the crash. The contact stated that the air bags deployed. The contact stated that he sustained bruises to both legs. Medical attention was required. Another unknown occupant was injured, but no further information was available. A police report was filed. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The vehicle was towed to an unknown body shop, and then the vehicle was towed to Ace Auto Body. The manufacturer was notified of the failure, and they informed him that they were not responsible for the failure. The contact mentioned the vehicle was deemed a total loss. The approximate failure mileage was 20,000. The VIN was invalid.

Source: NHTSA complaint ODI #11696405 · view all complaints for this vehicle at nhtsa.gov

Tried to Auto Park the car and almost hit my other car. It didn't recognize the fender of the Tesla. I had to push on brake. I have only tried auto park once. I am pretty sure it would have hit my Tesla. With highway drive assist and steering Icon yellow, the car doesn't maintain the lane and swirl and drifts into the next lane without warning. The color of the steering Icon does change white. This has happened several times mostly as the freeway curves. Once I am able to bring the car back into the lane the steering Icon turn yellow itself, without any intervention from me. As a person is driving and focusing on the road it is not possible to look to the icon. It not only gives false sense of security but also drift is worse then lane assist without drive assist. With lane assist it at least chimes and gives a red color when the car is drifting. current functionality is either faulty or counterintuitive and risky for self and public.

Source: NHTSA complaint ODI #11510676 · view all complaints for this vehicle at nhtsa.gov

While travelling to California on a personal trip my vehicle displayed a "Battery System Fault" warning message on the driver's display and advised me to stop the vehicle in a safe location within 120 seconds. After pulling off the highway onto the shoulder of an exit ramp and stopping the vehicle it would not longer shift into drive and displayed a "Vehicle Not Driveable" warning message. -I was told by the manufacturer that the AC compressor had failed, causing damage to other components and leading to a loss of high voltage isolation. -The vehicle gave my 120 seconds to reach a safe location before the vehicle lost drive power. I was travelling on a very busy highway and could have been stranded in heavy traffic, posing a danger to myself and other motorists. Before the failure I was also experiencing very weak cooling performance from the air conditioning related to the AC compressor failing. Outside temperatures were around 95-100 degrees Fahrenheit, and temperatures in the cabin began to each uncomfortable levels. The lack of cooling could pose health risks to susceptible individuals. -The vehicle was inspected and repaired by the manufacturer, who confirmed the failure. -The failed and/or damaged components were inspected and repaired by the manufacturer. -The first symptoms I encountered involved abnormally slow DC fast charging and odd noises coming from the AC system. About 45-60 minutes before the failure I also had very little to no cooling from the air conditioning. Once the failure occurred the vehicle displayed the "Battery System Fault" warning message and instructed me to pull of the road ASAP.

Source: NHTSA complaint ODI #11761751 · view all complaints for this vehicle at nhtsa.gov