I PURCHASED A 2010 CX9 ABOUT A MONTH AGO AND GOT PULLED OVER LAST NIGHT FOR MY DRIVER SIDE HEAD LIGHT BEING OUT, I TOOK IT TO THE SHOP AND WAS CHARGED $194 FOR THE BULB REPLACEMENT, BUT IT DID NOT WORK AND WAS CHARGED ANOTHER $130 FOR DIAGNOSTICS . THEY FOUND OUT THAT THE BALLAST HAS BLOWN OUT DUE TO CONDENSATION IN THE HEADLIGHT AND NOW THEY ARE GOING TO CHARGE ME AGAIN FOR THE BALLAST AND LABOR

Source: NHTSA complaint ODI #11278590 · view all complaints for this vehicle at nhtsa.gov

Front suspension broke while my husband was driving back from a fire as he is a volunteer firefighter. He states car did not have any lights on dash to report there was a problem. The next thing he knew he heard a loud squealing noise and lost control of the vehicle taking him off road in a small ditch. As the axle broke it went upward and hit both belts and shredded them. He was not able to move or drive the car at all. I am the owner of this vehicle had I been driving I would have totaled and crashed,also I do have A [XXX] son I drive to school most days. Thank goodness my husband is a heck of a driver. I have contacted the Mazda manufacturer and they are stating that the vehicle was already fixed that they will not do a safety remedy. As I found out there was a 8515G recall for the front suspension interior corroding. I just purchased this vehicle on 2/24/2026 it broke on 3/19/2026. The vehicle states to have been fixed in 2017. I have the inspection papers from the previous dealer from whom I bought it from in 2021 and the one from the dealer that I purchased it and that inspection was in 2025. There has been no inspections after I purchased or after the catastrophic failure happened I am in process of this and my insurance is the next I'm contacting. There was no police report as there was only damage done to the vehicle,luckily no one else was involved and my husband was ok. We have never dealt with this before and didn't really know what to do or how to go about this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11726414 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2010 Mazda CX-9. The contact received notification of NHTSA Campaign Number: 19V782000 (Air Bags). The contact called the dealer and was advised to tow the vehicle to the dealer for the recall repair. The contact stopped driving the vehicle due to the recall. The contact attempted to call the dealer for an alternative mode of transporting the vehicle to the dealer, but the calls were not returned. The manufacturer was contacted, and the contact was referred to the dealer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

Source: NHTSA complaint ODI #11713717 · view all complaints for this vehicle at nhtsa.gov

WE TOOK OUR 2010 CX-9 WITH 99,000 MILES THE MAZDA DEALER IN UNION NJ BECAUSE OF A NOISE IN THE CAR AND WERE TOLD THAT THE REAR SUBFRAME HAS ROTTED OUT AND IS DESTROYING THE REAR DIFF MOUNTING BOLTS. WE WERE ALSO TOLD THE EXHAUST SYSTEM IS ALSO ROTTED OUT AND THE VEHICLE IS UNSAFE TO DRIVE. IF WE GO OVER A POT HOLE, THE WHOLE UNDERCARRIAGE OF CAR CAN FALL OUT. THIS CAR WAS NOT KEPT AT THE BEACH AND WELL MAINTAINED.

Source: NHTSA complaint ODI #11129881 · view all complaints for this vehicle at nhtsa.gov

I'VE HAD EVERYTHING REPLACED ON MY CAR FOR THE AIR SYSTEM. WHEN I'M TRAVELING THE AIR SEEMS TO WORK FINE. WHEN THE CAR IDOL'S FOR MORE THAN LIKE 5 MIN THE AIR STARTS BLOWING WARMER AND WARMER. HAD THE CAR TAKEN IN MORE THAN ONCE FOR THIS AND THEY HAVE REPLACED DIFFERENT THINGS. THE PROBLEM STILL KEEPS HAPPENING. I HAVE READ WHERE OTHER PEOPLE HAVE THE SAME PROBLEM. HAS THERE BEEN ANY FIX FOR THIS BEING I'M NOT THE ONLY ONE WITH THIS PROBLEM?

Source: NHTSA complaint ODI #11349039 · view all complaints for this vehicle at nhtsa.gov