Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
17
Most reports here involve sudden stalling. Of these, 1 mention a crash.
Read full complaint
On several occasions, most of which happened while in motion, my vehicle has stalled out of the blue with no warning. It seems to mostly happen when I’m slowing down or when I’m making a right hand turn and try to accelerate, suddenly there’s no power to the engine. I have to put the vehicle into park and restart it. Twice while slowing down for a red light. Twice immediately after making a right handed turn, and once, when entering roundabout, after yielding. This is happened at least five times. The most recent incident occurring in August 2023.
Source: NHTSA complaint ODI #11567927 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
1
Most reports here involve other issues.
Read full complaint
ON MY 2010 MAZDA 5 SPORT, THE INSTRUMENT PANEL LIGHTS UP AUTOMATICALLY WHEN IT IS DARK OR DIM OUTSIDE. ON PREVIOUS YEARS OF THIS VEHICLE, AND ON ALL OTHER VEHICLES I HAVE EVER DRIVEN, THE INSTRUMENT PANEL LIGHTS UP ONLY WHEN THE HEADLIGHTS ARE SWITCHED ON. THIS IS WHAT PREVENTS PEOPLE FROM DRIVING WITH THEIR HEADLIGHTS OFF. THE SERVICE DEPARTMENT AND MAZDA CUSTOMER ASSISTANCE BOTH CONFIRMED THAT THE CONTROLS ARE WORKING THE WAY THE CAR WAS DESIGNED. THE RESULT OF THIS DESIGN CHANGE IS THAT BOTH MYSELF AND MY WIFE HAVE DRIVEN THE CAR IN THE DARK WITH THE HEADLIGHTS OFF. I HAVE TOLD MAZDA CUSTOMER ASSISTANCE THAT THIS DESIGN FLAW WILL CERTAINLY RESULT IN ACCIDENTS FROM PEOPLE DRIVING WITH THE HEADLIGHTS OFF, BUT THEY SAID THERE IS NOTHING THEY CAN DO. I HOPE THEY WILL NOT WAIT FOR SOMEONE TO HAVE A SERIOUS ACCIDENT BEFORE THEY TAKE NOTICE. *TR
Source: NHTSA complaint ODI #10361332 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve loss of braking. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
I WAS DRIVING HOME AFTER DROPPING MY THREE CHILDREN OFF AT SCHOOL. THE ROAD THAT I LIVE ON IS WOODLAKE PKWY AND THE SPEED LIMIT IS FOURTY-FIVE MPH. A LADY IN A CAR PULLED OUT IN FRONT OF ME FROM A SUBDIVISION ON MY RIGHT, SHE WAS HEADED IN MY OPPOSITE DIRECTION. I HIT HER AS I ATTEMPTED TO SWERVE AND MISS HER ONLY PROJECTING ME FURTHER AND FASTER TO MY LEFT WHERE THERE WERE TWO SETS OF TREES AND BUSHES. AFTER THE INITIAL COLLISION I THEN FOUGHT MY WAY THROUGH TREES REALIZING I HAD NO BRAKES I SLAMMED DOWN THE BRAKES AND LANDED ON SOME TREE STUBS 150 FT AWAY FROM THE CRASH SITE. MY AIRBAGS NEVER DEPLOYED. *TR
Source: NHTSA complaint ODI #10643790 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
15
Most reports here involve premature wear.
Read full complaint
The contact owns a 2010 Mazda Mazda5. The contact stated that while inflating the driver’s side rear tire, the valve stem fractured and detached. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to tire shop for assistance. The manufacturer was not contacted. The failure mileage was approximately 165,000.
Source: NHTSA complaint ODI #11517836 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
14
Most reports here involve software faults.
Source: NHTSA complaint ODI #11229519 · view all complaints for this vehicle at nhtsa.gov
Structure & body
8
Most reports here involve premature wear.
Read full complaint
The glue and seal around back windshield glass is separating. Glass is loose and rattles. This appears to be an ongoing issue with Mazda. The defects can cause window to separate while driving resulting in flying debris hitting another vehicle.
Source: NHTSA complaint ODI #11431731 · view all complaints for this vehicle at nhtsa.gov