Confirm 1 recall before you buy.
Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Structure recall
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
- Remedy
- Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Is 12 complaints a lot? They were filed between 2015 and 2024, roughly 1 a year, which is fewer than the typical model in this dataset. We do not have sales figures for this model, so treat this as a rough volume, not a rate per car on the road. Popular, high-volume models naturally collect more complaints over time.
How does it compare with other years? The 2014 has 12 complaints on file, fewer than the 2013 (24). Of the 4 model years of the Mazda Mazda5 we cover, the 2010 has the most (57). Older model years have had longer to collect complaints.