Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
A vehicle rollaway increases the risk of a crash or injury.
- Remedy
- Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
- Remedy
- Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Exterior lighting recall
Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
In the event of a crash necessitating deployment of the driver's front airbag, the airbag may not deploy properly, increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will inspect the driver airbag module and replace it, as necessary, free of charge. The recall began October 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100001.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy
- The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
- Status
- Corrected automatically through an over-the-air software update.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
- Remedy
- The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
- Status
- Corrected automatically through an over-the-air software update.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Remedy
- MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
- Status
- Corrected automatically through an over-the-air software update.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
7
Most reports here involve sudden stalling.
Read full complaint
While stopped at a red light, my 2020 Mercedes-Benz A220 unexpectedly shut off and shifted into Neutral without warning. All warning lights illuminated on the dashboard, and a message instructed me to release the brake and restart the engine. The vehicle restarted, but this has now happened twice. The check engine light remains illuminated most of the time. This unexpected engine shutdown creates a safety hazard because the vehicle loses power unexpectedly while in traffic. If this were to occur while crossing an intersection or during other traffic conditions, it could increase the risk of a crash. In March 2023, an independent repair facility diagnosed all four fuel injectors as leaking fuel through the electrical connections, causing circuit problems, and warned there was a fuel leak. All four fuel injectors were replaced. In October 2023, a Mercedes-Benz dealership diagnosed rough idle, misfires, lean mixture fault codes, and excessive leakage in cylinder #4. Mercedes replaced the entire cylinder head under warranty. The vehicle is now experiencing unexpected engine stalls despite these previous repairs. I am submitting this complaint because I believe the repeated engine-related failures and unexpected stalling present a potential safety concern. I am aware of a Mercedes recall involving fuel system components on certain A220 vehicles. My VIN is not included, but I am reporting this because my vehicle has experienced repeated fuel- and engine-related failures and now unexpectedly stalls.
Source: NHTSA complaint ODI #11753098 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
3
Most reports here involve corrosion.
Read full complaint
There was a rear camera recall in 2022 which I had fixed they did a software upgrade. The EXACT same issue has returned . It’s really dangerous when backing out of spaces and I can’t see. I took to dealership and they claim my license plate cover is the issue however even without the cover the exact problem with camera exists it is the same failure
Source: NHTSA complaint ODI #11695461 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve other issues.
Source: NHTSA complaint ODI #11743938 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2020 has 12 complaints on file, fewer than the 2019 (13). Older model years have had longer to collect complaints.