Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Exterior lighting recall
Dimming or failure of the tail lights reduces the ability to warn other motorists of the driver's intentions of stopping or turning, increasing the risk of a crash.
- Remedy
- Mercedes will notify owners, and dealers will replace the bulb holders if not previously updated and replace any corroded connectors, free of charge. The recall began on August, 18, 2014. Owners may contact Mercedes at 1-800-367-6372.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
39
Most reports here involve fluid leaks. Of these, 4 mention a crash, 2 mention an injury.
Source: NHTSA complaint ODI #11474174 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
80
Most reports here involve electrical shorts.
Source: NHTSA complaint ODI #11488861 · view all complaints for this vehicle at nhtsa.gov
Brakes
7
Most reports here involve unintended acceleration. Of these, 2 mention a crash, 1 mention an injury.
Read full complaint
TL* TAKATA RECALL. THE CONTACT OWNED A 2010 MERCEDES-BENZ C300. WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT STOP IN TIME BEFORE REAR ENDING ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 106,000. *TT
Source: NHTSA complaint ODI #11104006 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
59
Most reports here involve loss of steering. Of these, 2 mention a crash, 3 mention an injury.
Read full complaint
The dealer noticed that the rear suspension subframe had rusted and corroded with a hole. They rejected the passage of the state safety check. A review of online forums shows this is a common problem in these years and Canadian and German counterparts of MBUSA have issued recalls because a third party supplier provided the parts without sufficient corrosion protection. See eg. https://mbworld.org/forums/c-class-w204/805501-rotted-rear-subframe.html
Source: NHTSA complaint ODI #11472068 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
180
Most reports here involve airbags not deploying. Of these, 8 mention a crash, 6 mention an injury.
Source: NHTSA complaint ODI #11418071 · view all complaints for this vehicle at nhtsa.gov
Structure & body
54
Most reports here involve corrosion. Of these, 1 mention an injury.
Read full complaint
the rear subframe is rusted out and this is a big saftey concern by mercedes benz for 2008-20014 and they know the problem as there are alot of complaints. there were recalls in europe for this and not in USA. This needs to be taken care of by Mercede-Benz.
Source: NHTSA complaint ODI #11514829 · view all complaints for this vehicle at nhtsa.gov
Other systems
13
Most reports here involve other issues. Of these, 3 mention an injury.
Source: NHTSA complaint ODI #11362534 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2010 has 432 complaints on file, fewer than the 2011 (478). Of the 11 model years of the Mercedes Benz C300 we cover, the 2011 has the most (478). Older model years have had longer to collect complaints.