Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Fuel system recall
DIESEL FUEL MAY BE DEPOSITED ONTO THE HIGHWAY AND CREATE THE POTENTIAL FOR A CRASH.
- Remedy
- MBUSA WILL CONTACT OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE DIESEL FUEL FILTER IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2011. OWNERS MAY CONTACT MERCEDES-BENZ USA AT 1-800-367-6372.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Engine recall
WHILE WORKING IN THE ENGINE COMPARTMENT DURING ENGINE OPERATION, THE DAMPER RING COULD STRIKE AND INJURE THE PERSON REPAIRING THE VEHICLE OR A BYSTANDER.
- Remedy
- DEALERS WILL INSPECT AND REPLACE PARTS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 8, 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
DIESEL FUEL MAY BE DEPOSITED ON ROADS AND MAKING THOSE ROADS SLIPPERY, INCREASING THE POTENTIAL FOR A CRASH.
- Remedy
- DEALERS WILL REPLACE THE FUEL FILTERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 24, 2010. OWNERS MAY CONTACT MERCEDES BENZ AT 1-800-367-6372. THIS CAMPAIGN HAS BEEN SUPERSEDED . PLEASE SEE RECALL CAMPAIGN 11V-496.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Steering recall
OWNERS MAY NOT HAVE SUFFICIENT CONTROL OF THE VEHICLE IN AREAS, SUCH AS PARKING LOTS, WHERE MAXIMUM POWER STEERING IS REQUIRED, INCREASING THE RISK OF A VEHICLE CRASH.
- Remedy
- DEALERS WILL CHECK AND RETORQUE THE CONNECTION FITTING FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 31, 2010. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
3
Most reports here involve rollaway. Of these, 1 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #10392911 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve other issues.
Read full complaint
I RECENTLY PURCHASED A MERCEDES 2011 E550. I FOUND THE SPEEDOMETER VERY DIFFICULT TO READ DURING DAYLIGHT CONDITIONS IT IS NOT LIGHTED. MY EYESIGHT IS 20/20). THIS IS A SAFETY PROBLEM BECAUSE IT TAKES YOUR EYES OFF THE ROAD TOO LONG TO READ THE VERY DIM SPEEDOMETER. IT ALSO CAUSES ONE TO GO AT SPEEDS NOT EASILY CONTROLLED BY A NORMAL "GLANCE"AT THE SPEEDOMETER. *TR
Source: NHTSA complaint ODI #10403630 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
4
Most reports here involve loss of steering.
Source: NHTSA complaint ODI #10543982 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve airbags not deploying. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
TL* THE CONTACT OWNS A 2011 MERCEDES BENZ E-350. THE CONTACT WAS DRIVING 60 MPH WHEN THE CONTACT WAS INVOLVED IN A REAR-END CRASH. AS A RESULT, THE CONTACT CRASHED INTO THE GUARDRAIL. NONE OF THE AIR BAGS DEPLOYED AND THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED REGARDING THE FAILURE OF THE AIR BAGS BUT HAD NOT YET RECEIVED A RETURN CALL. THE CONTACT BELIEVED THAT HAD THE AIR BAGS DEPLOYED, THERE WOULD HAVE BEEN A SEVERE REDUCTION IN THE INJURIES SUSTAINED IN THE CRASH. THE FAILURE MILEAGE WAS 7,000.
Source: NHTSA complaint ODI #10419189 · view all complaints for this vehicle at nhtsa.gov