Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Electrical system recall
An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
- Remedy
- Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Steering recall
A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Structure recall
In the event of a crash, insufficient impact protection can increase the risk of injury.
- Remedy
- Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
1
Most reports here involve transmission slipping.
Read full complaint
Vehicle experiences a severe, abrupt jerk/jolt during deceleration around the 5th-to-4th gear downshift. The issue occurs consistently when slowing down. Dealership verified the condition on Repair Order #1906625 and confirmed a transmission flaw. Dealer stated software is required from the manufacturer with no ETA for release. The abrupt deceleration creates unexpected cabin jolting during normal traffic slowing.
Source: NHTSA complaint ODI #11755359 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
5
Most reports here involve software faults.
Source: NHTSA complaint ODI #11742067 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve software faults. Of these, 1 mention an injury.
Read full complaint
To the Office of Defects Investigation National Highway Traffic Safety Administration I am submitting this complaint to formally report a serious and recurring safety defect involving the automatic braking and collision detection systems in our Mercedes-Benz GLC. License Plate: 9RHN710 Dealer Servicing Vehicle: Mercedes-Benz of Stevens Creek (AutoNation), San Jose, California The vehicle has repeatedly experienced unexpected and unprovoked braking events, including situations where the automatic braking system engages despite there being no vehicles, pedestrians, or visible obstructions present. The issues observed include: • Sudden automatic braking activation without obstruction • Unexpected vehicle deceleration during normal driving conditions • Repeated dashboard alerts indicating “Speed Severely Restricted” • Repeated Attention Assist / “Coffee Break” warnings during normal local driving • Sudden brake engagement when parking, accompanied by a loud mechanical noise These events create a dangerous driving condition, as unexpected braking could lead to a rear-end collision from vehicles traveling behind the driver. During one incident, the abrupt braking caused a severe jolt to the driver, resulting in whiplash symptoms that required medical evaluation and MRI imaging, which identified cervical strain. The vehicle has been brought to the authorized dealership multiple times for inspection and repair attempts. However: • The dealership has not been able to diagnose or repair the issue • Service visits have largely been documented as general inspections • No ADAS (Advanced Driver Assistance Systems) diagnostic or calibration report has been provided, despite the fact that the malfunction appears directly related to radar, camera, or collision prevention systems. We respectfully request that the Office of Defects Investigation review this complaint and determine whether further investigation into this issue is warranted.
Source: NHTSA complaint ODI #11723692 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues. Of these, 1 mention an injury.
Read full complaint
The liftgate on this car is faulty. There are hundreds of reports online that I found when it happened to me, which has been several times now. The liftgate has a sensor that is activated by your foot, but when you are inside the hatch it will trigger and close on you. There is no sensor to stop it from falling and it traps you inside and has hit me on the head, bruised my shoulders and back and I have fallen from being hit by it. I have reported it to Mercedes several times and asked them to at least cover the sensor and they say it's not possible. This is dangerous and it's going to seriously injure or kill somebody younger or more feeble.
Source: NHTSA complaint ODI #11761794 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve other issues.
Source: NHTSA complaint ODI #11723770 · view all complaints for this vehicle at nhtsa.gov