Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
37
Most reports here involve sudden stalling. Of these, 1 mention a crash, 3 mention an injury.
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My check-engine light recently illuminated, and diagnostic testing identified fault code P06DA00, relating to the oil pump control valve circuit. I have been quoted over $5,000 to replace the oil control valve and oil pump harness. I was quoted the following by Mercedes Servuce in Manchester, NH- Oil Pressure Regulator Valve: need to remove lower oil pan only to access oil control valve and replace the valve and sub harness. $5013.52. This is a known issue. My vehicle has been well maintained, and I have been advised that it is otherwise in excellent mechanical condition. I intend to keep and drive this vehicle for many more years, which makes it particularly disappointing to encounter a repair of this magnitude for a component that is not considered a routine maintenance or wear item.
Source: NHTSA complaint ODI #11761172 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
19
Most reports here involve software faults.
Source: NHTSA complaint ODI #11719167 · view all complaints for this vehicle at nhtsa.gov
Brakes
6
Most reports here involve software faults.
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What component or system failed or malfunctioned, and is it available for inspection upon request? The Forward Collision Avoidance / Active Brake Assist (Automatic Emergency Braking) system failed by falsely identifying a non-existent threat and initiating uncommanded emergency stopping. The vehicle and its onboard control modules are fully available for physical and diagnostic inspection upon request. How was your safety or the safety of others put at risk? While traveling at approximately 35 mph, the vehicle suddenly executed maximum emergency braking with zero warning and no preceding obstacles, vehicles, pedestrians, or road hazards present. The violent deceleration caused maximum seatbelt restraint locking force, resulting in sudden physical impact trauma to a 6-month pregnant passenger and acute dizziness/disorientation for both occupants. This malfunction creates a severe, immediate risk of high-speed rear-end collisions from trailing traffic and unexpected loss of vehicle control. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. The vehicle has not yet been serviced or inspected by a dealer or independent service center following this event. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Neither the manufacturer, police, insurance representatives, nor third-party investigators have inspected the vehicle or component since the incident occurred. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, error messages, chime alerts, or functional symptoms prior to the sudden brake activation. The Active Brake Assist system triggered immediately without prior warning.
Source: NHTSA complaint ODI #11760501 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
6
Most reports here involve premature wear. Of these, 1 mention a crash.
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The contact owns a 2020 Mercedes-Benz GLC300 equipped with Goodyear Tires, Tire Line: Eagle Sport All Season, Tire Size: 255/45/R20, DOT Number: NE12JU1R1021. The contact stated that within a year of purchasing the vehicle brand new, he noticed that there was significant amount of rubber coming off the outer side of the front passenger's side tire. The contact stated that the failure was moderate on the front driver's side tire. The contact stated that the vehicle was taken to the dealer, where the front driver's side tire was replaced twice due to the failure. Additionally, the front passenger's side tire was replaced three times; however, the failure persisted. The contact stated that upon investigating the failure online, he learned that the steering knuckle might be damaging the tires. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The vehicle and the tire failure mileage were approximately 6,000.
Source: NHTSA complaint ODI #11608519 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
4
Most reports here involve airbags not deploying. Of these, 1 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11758163 · view all complaints for this vehicle at nhtsa.gov
Structure & body
6
Most reports here involve other issues.
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The contact owns a 2020 Mercedes-Benz GLC300. The contact stated that while driving at an undisclosed speed, the panoramic roof unexpectedly shattered. There was no warning light illuminated. The vehicle was taken to the dealer, where it was determined that the panoramic sunroof and the sunroof protector needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 53,035.
Source: NHTSA complaint ODI #11715247 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve software faults.
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I have received recall notice 3 months ago for software update. The update was supposed to happen over the air which it didn't. I need this update to finish asap because i need a recall clearance letter. This update took way too longer than it should have. Please solve this issue for me. Regards,
Source: NHTSA complaint ODI #11435021 · view all complaints for this vehicle at nhtsa.gov