I noticed fuel / gas smell from my vehicle. I looked up cause for this type of occurrence. I was referred to a recall bulletin for this particular cause - Recall Campaign #2013020002. My vehicle (VIN #) is not on the recall list. Both MB dealerships in my area state I would have to cover the cost to replace the Fuel Filter Flange. I am certain the Fuel Filter Flange is defective and should be listed in the recall. I pulled up the rear seat and removed the cover to expose the Fuel Filter Flange. There was gasoline on top of the Fuel Filter Flange. (I have documented with pictures).

Source: NHTSA complaint ODI #11721172 · view all complaints for this vehicle at nhtsa.gov

Headlight bulbs failed. Owners manual states that the low beam bulb on the driver's side can be replaced by simply removing back cover, inserting hand and removing and replacing bulb. However, this is fraudulent. Every mechanic and the Mercedes dealers state that the bumper and possibly fender must be removed to replace this SAFETY item. The bulb went out on a trip and could not be replaced even though the bulb was readily available and I purchased it at a Walmart but could not replace it. Even though the Walmart replaced bulbs, after I waited 2 hours they told me they could not do it. I took it to two mechanics and they said they "did not have time" since it required disassembly of the vehicle. The Mercedes dealership said they could not provide an estimate because it required substantial time and disassembly. Now I have a car that has a bulb out, it cannot be driven at night, and to replace the bulb it requires an appointment at Mercedes and apparently hundreds of dollars of expense for labor. Like windshield wipers, tires, etc, etc, this is obviously a CRITICAL SAFETY ITEM and Mercedes has committed fraud in its representation that the bulb can be owner replaced. MY CAR NOW IS A DANGER driving at night. The NHTSA has statutory responsibility for the safety of vehicles and the internet has endless entries about the difficulty of replacing the headlight bulbs on this vehicle. I pay taxes. Do something.

Source: NHTSA complaint ODI #11559655 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2011 Mercedes Benz GLK350. The contact stated that while depressing the brake pedal, the vehicle failed to immediately stop, causing the braking distance to be extended. Additionally, the brake pedal was spongy while depressed. The vehicle was taken to the local dealer and was diagnosed that the brake lines had failed due to severe rust and corrosion. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The failure mileage was 120,000.

Source: NHTSA complaint ODI #11649184 · view all complaints for this vehicle at nhtsa.gov

My kids and I went into a football game and when we came out I used the key fob to unlock the doors but the vehicle didn’t recognize my key fob when I tried to start it. There were no lights or warnings leading up to this incident. The dash didn’t say anything besides “remove key from ignition”. We were stranded for 5 hours before I had to have it towed. It cost roughly $2000 to have it repaired with no clear reason for why it happened. It was a censor on the steering column that was somehow deprogrammed while we were in the stadium and suddenly failed to recognize its own key fob once it was inserted into the ignition. The anti-theft security feature kicked in and I could not get the vehicle to respond or bypass the system and it left me and 4 children stranded in a very dangerous area for several hours with no information as to why this happened or how to avoid it in the future. The steering column locked up when the tow truck driver tried to load it and caused a significant amount of added expenses on to the repair costs and towing costs.

Source: NHTSA complaint ODI #11752273 · view all complaints for this vehicle at nhtsa.gov

I HAVE TWO RECALLS FOR MY VEHICLE AND MERCEDES HAS MADE NO EFFORT TO CONTACT ME REGARDING REPAIRS SINCE 2011. I HAVE TAKE MY VEHICLE IN FOR SERVICE MUTLIPLE TIMES AND THE RECALLS HAS NOT BEEN REPAIRED.

Source: NHTSA complaint ODI #11282479 · view all complaints for this vehicle at nhtsa.gov