Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
2
Most reports here involve sudden stalling.
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WHILE LEAVING WORK AND MAKING A RIGHT TURN MY CAR DIED, A QUICK MALFUNCTION NOTIFICATION CAME ON THE DISPLAY THEN NOTHING. I WAS STUCK IN THE MIDDLE OF THE ROAD. IT TOOK MINUTES TO BE ABLE TO START UP THE CAR AND GET IT TO SHIFT. IT WAS A COMPLETE FAILURE IN MIDDLE OF TRAFFIC. IT'S NOW BEEN AT THE DEALER FOR 16 DAYS. NO END IN SIGHT. MBUSA HAS BEEN HORRIFIC IN THEIR CUSTOMER SERVICE. NOTHING SHOWS ON THE DIAGNOSTIC CHECK. BUT. ON A TEST DRIVE WHILE LEAVING THE CAR IN THE HOT PHOENIX SUN AND IT DID THE SAME FAILURE. THE SAME ISSUE HAPPENED WITH MY HUSBANDS CAR ON THE SAME DAY SAME MODEL
Source: NHTSA complaint ODI #11341031 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve other issues.
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1)The side cover on the driver’s seat covering the seatbelt harness area detaches from the seat. The defect has been shown to the Mercedes dealer, Autohaus on Eden of Northbrook, IL several times. The dealer refuses to fix it. 2) The wheel hubcaps fly off during a normal drive of 30 mph risking injuries to other vehicles. The recall has been issued by NHTSA, but the same dealer refuses to acknowledge and fix it.
Source: NHTSA complaint ODI #11462109 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
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The recently completed recall on this vehicle back in 2021 last year for the wheel hub caps. Approximately two days ago, I drove it off the dealership and after I got home I noticed the wheel hub cap was missing from my passenger side. This is a known hazard and hasn't been remedied correctly from the last recall service it had and I'm sure it fell off again. Would I be able to get this replaced for free? Because the dealership told me it wouldn't be covered under warranty and they're asking me to fork over $120 for a plastic hub cap.
Source: NHTSA complaint ODI #11476730 · view all complaints for this vehicle at nhtsa.gov