Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
2
Most reports here involve software faults.
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The Distronic Cruise Control stops working and then will start working again several times on long trips. After research it appears if the radar doesn't detect anything in front of your vehicle for an hour it thinks it is inoperable and and shuts the Distronic Cruise Control off and it cannot be reengaged. If it detect a vehicles in front of you for four minutes or more it will reset the radar and your Distronic Cruise Control can be turned on again. This is dangerous as it requires you to follow closely behind another vehicle for at least four minutes to reset. Out west where I live there are a lot of road stretches' where you will have little to no traffic for over an hour. Mercedes needs to change this software bug and provide another method for it's radar check warning.
Source: NHTSA complaint ODI #11612105 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
1
Most reports here involve electrical shorts.
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Vehicle is unable to move apparently because of a design flaw that allows water to travel down cables into the EIS as described here [XXX] and here [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11607908 · view all complaints for this vehicle at nhtsa.gov
Brakes
3
Most reports here involve unintended acceleration. Of these, 1 mention a crash.
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On long trips (when you need cruise control the most) the adaptive cruise control will (seemingly at random) stop working with a warning about the active distance assist and active brake assist. It has happened in all situations from heavy traffic to long distances of no other cars on the road. It stays non-functional for anywhere from a few minutes to several days. It has happened many times. The dealers are clueless. Saying nonsense like "I'm not aware of this problem." even though the Internet is filled with reports of the exact issue.
Source: NHTSA complaint ODI #11593062 · view all complaints for this vehicle at nhtsa.gov
Other systems
3
Most reports here involve other issues.
Source: NHTSA complaint ODI #11544754 · view all complaints for this vehicle at nhtsa.gov