Car Defect Radar
Built from NHTSA complaints and recalls collected for this model, generated September 22, 2026. Totals reflect what has been collected, not every complaint ever filed.

Recalls

0 total

Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.

No recalls on record for this model

No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.

Owner complaints by system

2 total

Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.

Steering, suspension & tires

Minor1

Most reports here involve software faults.

software faults 1
A recent report: The contact drives a company owned 2023 Mercedes-Benz Sprinter. The contact stated that while driving at an undisclosed speed, the crosswind stabilization system briefly activated, automatically…
Read full complaint

The contact drives a company owned 2023 Mercedes-Benz Sprinter. The contact stated that while driving at an undisclosed speed, the crosswind stabilization system briefly activated, automatically applying the brakes and steering the vehicle in the direction the system believed was necessary to counter a strong crosswind. However, the contact stated that he was not driving through a crosswind when the system activated and that the failure had since become a regular occurrence. The crosswind assist intervention warning light was illuminated. The vehicle was towed to the dealer, who was able to duplicate the failure but was unable to provide a diagnosis. The contact was informed that the crosswind stabilization system software was rolled back to a previous version. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 350.

Source: NHTSA complaint ODI #11620440 · view all complaints for this vehicle at nhtsa.gov

Airbags & seat belts

Minor1

Most reports here involve other issues.

other issues 1
A recent report: The contact, a car seat technician called to file complaint on behalf of the owner of an Inspired by Drive Safety Seat, Model Type: Spirit Plus, Model Number: CSS-2401M-SG, and manufactured February…
Read full complaint

The contact, a car seat technician called to file complaint on behalf of the owner of an Inspired by Drive Safety Seat, Model Type: Spirit Plus, Model Number: CSS-2401M-SG, and manufactured February 2019. The safety seat was being utilized in a 2023 Mercedes-Benz Sprinter. The contact stated that the safety seat harness was snug while strapping the child into the safety seat; however, the harness loosened once the child would move. The manufacturer was not made aware of the failure.

Source: NHTSA complaint ODI #11509742 · view all complaints for this vehicle at nhtsa.gov

Is 2 complaints a lot? They were filed between 2023 and 2024, roughly 1 a year, which is fewer than the typical model in this dataset. We do not have sales figures for this model, so treat this as a rough volume, not a rate per car on the road. Popular, high-volume models naturally collect more complaints over time.