Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
5
Most reports here involve unintended acceleration. Of these, 2 mention a crash, 1 mention an injury.
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THROTTLE BODY FAILURE__ ENGINE GOES TO DEAD IDLE AT HIGHWAY SPEEDS, LEAVING THE DRIVER AND PASSENGERS HELPLESS TO EXIT ONTO THE BREAKDOWN LANE OR SHOULDER IF YOU ARE NOT IN THE RIGHT HAND LANE WHEN IT HAPPENS, IE IF YOU ARE ON A 70 MPH INTERSTATE IN THE CENTER LANE WITH VEHICLES PASSING YOU ON BOTH SIDES WHILE YOU ARE HELPLESSLY COASTING TO A STOP UNABLE TO REMOVE YOURSELF FROM THE CENTER LANE, YOU WOULD BE SUBJECT TO CAUSE A CHAIN REACTION ACCIDENT. FORD REFUSED TO FIX THIS VEHICLE AT THEIR EXPENSE, AND WANTED TO CHARGE ME $189 DOLLAR FEE TO ANALYSE THE PROBLEM, WHEN THEY ALREADY KNEW WHAT WAS WRONG,(ACCORDING TO THE TECH PERSON I SPOKE WITH WHO SAID THEY HAVE REPLACED HUNDREDS OF THESE DEFECTIVE PARTS) THE PART COST $543 DOLLARS NOT INCLUDING LABOR ON A VEHICLE WITH 71 THOUSAND MILES ON IT. THIS IS AN EXTREMELY DANGEROUS SITUATION AND SHOULD BE RECALLED ASAP
Source: NHTSA complaint ODI #10954151 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve electrical shorts.
Source: NHTSA complaint ODI #11509700 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve loss of braking. Of these, 1 mention a crash.
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The contact owns a 2010 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that he had both feet on the brake pedal, however the vehicle did not stop. The vehicle independently accelerated. The contact stated that the wheels were squealing. The contact stated that the failure occurred while approaching a stop light. The contact's vehicle rear-ended the vehicle in front of his vehicle. The contact's vehicle was damaged to the front bumper. The vehicle was driven to the contact's residence. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 75, 000.
Source: NHTSA complaint ODI #11604771 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
7
Most reports here involve loss of steering. Of these, 3 mention a crash, 3 mention an injury.
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the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash
Source: NHTSA complaint ODI #11695076 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve other issues.
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TL* THE CONTACT OWNS A 2010 MERCURY MARQUIS. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED FOR NHTSA RECALL CAMPAIGN NUMBER:13V385000. THE CONTACT WAS ADVISED THAT THE PARTS WERE NOT AVAILABLE AS A RESULT THE REPAIR COULD NOT BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.
Source: NHTSA complaint ODI #10578813 · view all complaints for this vehicle at nhtsa.gov
Structure & body
5
Most reports here involve electrical shorts.
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WHILE DRIVING ON EXPRESSWAY AT NIGHT IN A DRIVING RAINSTORM, MY WIPERS QUIT WORKING. I WAS ABLE TO PULL OVER UNTIL THE RAIN STOPPED, BUT COULD HAVE BEEN A DISASTER. ON APRIL 23RD THE DEALER DIAGNOSED THE WIPER MOTOR ASSEMBLY WAS BAD. P/N 8W7Z*17508*A. I HAVE FOUND SINCE THE REDESIGN OF WIPER MOTOR ASSEMBLY IN 2003, THAT THE WIPER MOTORS GET WATER IN THEM AND SHORT OR CORRODE THE INTEGRAL WIPER ELECTRONIC BOARD. EVEN THOUGHT THE FAILURE RATE MAY BE LOW, THE POTENTIAL FOR A DISASTER, LIKE I COULD OF HAD IS GREAT. THIS PART SHOULD BE REDESIGNED AND EFFECTED VEHICLES RECALLED. I HAVE NO COMPLAINT WITH THE DEALER WORK. *TR
Source: NHTSA complaint ODI #10592070 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve other issues.
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TL*THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR CONDITIONING SYSTEM FAILED. THE AIR CONDITIONING WOULD ERRONEOUSLY BLOW THROUGH THE DEFROST SYSTEM. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION WHERE THE FAILURE WAS LOCATED AT THE TEMPERATURE CONTROL UNIT. THE CONTACT ALSO STATED THAT THE TEMPERATURE CONTROL UNIT WAS REPLACED TWICE PRIOR TO THE RECENT FAILURE. THE MANUFACTURER ADVISED THAT THEY WERE AWARE OF THE FAILURE AND THAT THE TEMPERATURE CONTROL UNIT WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 78,000.
Source: NHTSA complaint ODI #10535156 · view all complaints for this vehicle at nhtsa.gov