Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
1
Most reports here involve sudden stalling.
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DRIVING ON FREEWAY WITH DASH DISPLAY INDICATING 60 MILES REMAINING ON FUEL SUPPLY WHEN CAR RAN OUT OF FUEL. TANK TOTALLY EMPTY DASH DISPLAY STILL INDICATED 60 MILES BEFORE EMPTY. FUEL GAGE HAS BEEN REGULARLY DECEITFUL. *TR
Source: NHTSA complaint ODI #10592867 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve fire.
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MY 2011 MERCURY GRAND MARQUIS ULTIMATE EDITION, WAS VERY GREAT HOWEVER IT CAUGHT ON FIRE DUE TO THE MALFUNCTION OF THE WINDSHIELD WIPERS...THEY WOULD COME ON AUTOMATICALLY WHILE I WAS DRIVING, MY WINDSHIELD WIPER SWITCH WOULD BE ON THE OFF POSITION... AND THE WIPERS ONLY WORKED ON A HIGH SPEED SEEING NONE OF THE OTHER SPEEDS WORKED...PRIME EXAMPLE I WOULD WARM UP THE CAR FOR 10 MIN...BECAUSE ITS COLD OUTSIDE THEN I WOULD DRIVE, ALL OF A SUDDEN MINUTES LATER, MY WINDSHIELD WIPER TURN ON BY ITSELF IN A HIGH SPEED POSITION , I TURNED THE WIPERS ON SO I CAN SEE IF TURNING OFF WOULD HELP IT DOESN'T SO CLEARLY IT HAS A MIND OF ITS OWN...AS IF A GHOST WAS IN IT...I GOOGLED THE PROBLEM..CLEARY THERE ARE OTHER MODELS OF THE SAME AND DIFFERENT YEAR NUMBERS THAT HAVE THE SAME PROBLEM...THEY SAY ITS EITHER THE WIPERS MOTOR A RELAY OR THE WHOLE LEFT, RIGHT INDICATED SWITCH WHICH THE WINDSHIELD WIPERS WORKS OFF OF...LONG STORY SHORT MY CAR CAUGHT ON FIRE THE MORNING OF NOV.21, 2018 A DAY BEFORE THANKSGIVING IN MY DRIVEWAY WHICH COULD HAVE SET MY CAR ON FIRE..HAD TO CALL THE FIRE DEPARTMENT AT 1:45AM IN THE MORNING. DUE TO AN ELECTRICAL ISSUE THE CAR HAD..IT LOOKED LIKE A MOVIE WITH THE CAR ON FIRE. BECAUSE CLEARLY IF THE CAR IS PARKED AND THE WINDSHIELD WIPERS MOTOR IS STILL TRYING TO MOVE WITH NO POWER TO THE CAR...I LOVED THAT CAR SO MUCH..IT ALMOST CAUGHT MY HOUSE ON FIRE...COULD HAVE EXPLODED AND PUT MY FAMILY AT RISK.WHICH IT DID. AS MUCH AS I LOVE FORD, LINCOLN, MERCURY I AM JUST SADDENS AND DEVASTATED THAT THE CAR I WANTED LOVED AND BOUGHT OR SHALL I SAY FINANCED IS TOTALLED BUY AN ELECTRICAL FIRE THAT BURNED THE INSIDE ALL UP IN MY CAR AND ENGINE IS BURNED OUT....AND THE FIRE WHEN I WAS WOKEN UP TO HEAR THIS WHEN I CALLED 911 AND WAS LOOKING OUTSIDE THE FIRE THAT I SEEN STARTED FROM THAT DRIVER SIDE FRONT WINDSHIELD WITH FIRE COMING FROM THE MOTOR OF THE WIPER ONTO HOOD
Source: NHTSA complaint ODI #11154071 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve loss of braking.
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2011 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH BRAKE PEDAL. *SMD THE CONSUMER STATED SINCE HE PURCHASED THE VEHICLE, HE NOTICED A GREAT DEAL OF FREE BRAKE PEDAL TRAVEL AND NEARLY HAD AN ACCIDENT TWICE. THE CONSUMER STATED HE HIT THE BRAKE AND ACCELERATOR PEDAL SIMULTANEOUSLY. THE DEALER INFORMED THE CONSUMER THERE WAS NO ADJUSTMENT FOR THE PEDAL TRAVEL. THE CONSUMER STATED THE SPECIFIC PROBLEM OCCURRED, WHEN THE BRAKE PEDAL WAS FULLY DEPRESSED AND IT WAS AT THE SAME LEVEL FROM THE FLOOR AS THE ACCELERATOR.
Source: NHTSA complaint ODI #10494305 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
3
Most reports here involve loss of steering.
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225/60R17 tire purchased new started going flat in the first week. Walmart tire said there was no warranty. Receipt says otherwise. P&M tire of Blackwell, OK found defects in the interior sidewall and told us the tire had manufacturing defects. Reported to Nexen by making an account and filing a warranty request which they denied. They keep saying we are lying to deflect blame. We have the tire, it could be inspected by their preferred tire shop but they would rather be mad and yell at us. There is no receipt from P&M because they didn't charge us for looking at a tire they could not repair.
Source: NHTSA complaint ODI #11723310 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve airbags not deploying.
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THE AIR BAG LIGHT REMAINS ON ALL THE TIME. MY MECHANIC SAYS THAT CAR'S COMPUTER IS GENERATING A CODE INDICATING A PROBLEM WITH A SENSOR IN DRIVER'S SIDE SEAT BELT. HE SAYS THAT THE ENTIRE SEAT BELT ASSEMBLY MUST BE REPLACED AT A COST OF $500. THE CAR ONLY HAS 70,000 MILES ON IT. SINCE THIS IS A SAFETY ISSUE AND APPEARS FROM THE MANY COMPLAINTS YOU'VE RECEIVED TO BE A COMMON PROBLEM WITH 2005 GRAND MARQUIS'S, I URGE DOT TO ISSUE A RECALL TO REQUIRE THE MANUFACTURER TO PAY FOR THE NECESSARY REPAIRS.
Source: NHTSA complaint ODI #11024863 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
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DRIVING ON HUMID DAY, CLOSED WINDOWS AND TURNED ON A/C. CONTROLLER FAILED TO CLOSE DEFROSTER VENTS, CAUSING WINDOW TO QUICKLY FOG UP, RESTRICTING FORWARD VISION. PREVIOUSLY HAD SAME PROBLEM ON 2006 GRAND MARQUIS WHICH I HAD REPAIRED BY FORD DEALER. TOOK 2011 TO DEALER, GOT REPAIR ESTIMATE OF $900, AS DASHBOARD MUST BE REMOVED TO GET TO FAILING PART. AM TOLD PROBLEM IS VACUUM LEAK IN CONTROLLER COMPONENT. ALTHOUGH ASSOCIATED WITH A/C, WHICH GENERALLY IS NOT CONSIDERED A SAFETY ISSUE, THE CONTROLLER FAILURE DOES RESULT IN A SAFETY ISSUE, AND IN MY OPINION SHOULD BE SUBJECT TO RECALL.
Source: NHTSA complaint ODI #11194012 · view all complaints for this vehicle at nhtsa.gov