Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Fuel system recall
A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Suspension recall
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
- Remedy
- Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Steering recall
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
168
Most reports here involve sudden stalling.
Read full complaint
Engine light came on after putting fuel in my car it is hapless the codes read emission and fuel issues to replace cap but it is hapless it says it's an issue that needs to be fixed now my engine light won't go off
Source: NHTSA complaint ODI #11660227 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
9
Most reports here involve sudden stalling.
Read full complaint
When the weather is hot (close to 100 degrees or more) and I am driving with the a/c - my vehicle on 3 occasions will not start after parking the vehicle and trying to restart it. The red padlock sign blinks and it won't start. At first it is trying to turnover but then will continually sound worse and all other warning lights go haywire. I leave the car alone for half a day and it starts up again like nothing happened. On the fourth occasion, the car stopped while driving, just a quiet shutdown and the car glided. This time it did not work for over 24 hours and then started up again like nothing happened. Multiple mechanics and also the dealership cannot figure out the problem because by the time i have it towed to shop, it works again. They did a full check on the car and cannot find anything wrong and there were no diagnostic codes. This issue happens when the weather is hot and poses a safety concern as now it is shutting off while driving and I become stranded each time. (First incident happened 8/25/18, last incident 5/14/22) Total of 4.
Source: NHTSA complaint ODI #11467626 · view all complaints for this vehicle at nhtsa.gov
Brakes
6
Most reports here involve loss of braking.
Read full complaint
Driving downhill after dropping my children off at school heard a loud popping noise and brake pedal fell to the floor. Total loss of brakes. Coasted to the side off the road narrowly avoiding busy intersection. Vehicle was looked at by mechanic, traced to faulty ABS Sensor. Serious safety hazard— Recall must be issued immediately to prevent accidents and injuries!
Source: NHTSA complaint ODI #11484084 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
61
Most reports here involve loss of steering. Of these, 1 mention a crash, 6 mention an injury.
Read full complaint
The contact owns a 2010 Mercury Mariner. The contact stated that while driving approximately 20 MPH, an alarm sounded, and the steering wheel locked up. The message "Power Steering Assist Fault" was displayed. The contact was able to drive to the residence nearby. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously repaired under recall. The failure mileage was approximately 190,000.
Source: NHTSA complaint ODI #11756234 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
5
Most reports here involve airbags not deploying. Of these, 1 mention a crash.
Read full complaint
TAKATA RECALL HAD JUST STOPPED AT A RED LIGHT WHEN THE CAR BEHIND ME RAN INTO ME. THE SPEED LIMIT ON THAT ROAD IS 60 MPH , BUT SURE HOW FAST HE WAS GOING WHEN HE HIT US. BUT, IMMEDIATELY AFTER IMPACT I NOTICED MY SEAT BELT WAS NO LONGER ON. IT HAD UNBUCKLED ON IMPACT.
Source: NHTSA complaint ODI #11252649 · view all complaints for this vehicle at nhtsa.gov
Structure & body
16
Most reports here involve corrosion.
Source: NHTSA complaint ODI #11665008 · view all complaints for this vehicle at nhtsa.gov
Other systems
5
Most reports here involve transmission slipping.
Read full complaint
Me and my wife purchased a vehicle from a private seller to use for personal commute. A month later we started to notice more issue were occurring with the car then stated from the seller. I took it to an auto body shop to get it inspected and possibly serviced and upon that inspection the clerk stated that there was a milage adjustment done to the vehicle. We contacted the seller to try and return the vehicle and receive our money back, but the dealer refused and requested us to resell it.
Source: NHTSA complaint ODI #11685632 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2010 has 270 complaints on file, more than the 2011 (87). Older model years have had longer to collect complaints.