Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
173
Most reports here involve sudden stalling.
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Engine light came on after putting fuel in my car it is hapless the codes read emission and fuel issues to replace cap but it is hapless it says it's an issue that needs to be fixed now my engine light won't go off
Source: NHTSA complaint ODI #11660227 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
9
Most reports here involve sudden stalling.
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When the weather is hot (close to 100 degrees or more) and I am driving with the a/c - my vehicle on 3 occasions will not start after parking the vehicle and trying to restart it. The red padlock sign blinks and it won't start. At first it is trying to turnover but then will continually sound worse and all other warning lights go haywire. I leave the car alone for half a day and it starts up again like nothing happened. On the fourth occasion, the car stopped while driving, just a quiet shutdown and the car glided. This time it did not work for over 24 hours and then started up again like nothing happened. Multiple mechanics and also the dealership cannot figure out the problem because by the time i have it towed to shop, it works again. They did a full check on the car and cannot find anything wrong and there were no diagnostic codes. This issue happens when the weather is hot and poses a safety concern as now it is shutting off while driving and I become stranded each time. (First incident happened 8/25/18, last incident 5/14/22) Total of 4.
Source: NHTSA complaint ODI #11467626 · view all complaints for this vehicle at nhtsa.gov
Brakes
7
Most reports here involve loss of braking.
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Driving downhill after dropping my children off at school heard a loud popping noise and brake pedal fell to the floor. Total loss of brakes. Coasted to the side off the road narrowly avoiding busy intersection. Vehicle was looked at by mechanic, traced to faulty ABS Sensor. Serious safety hazard— Recall must be issued immediately to prevent accidents and injuries!
Source: NHTSA complaint ODI #11484084 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
63
Most reports here involve loss of steering. Of these, 1 mention a crash, 6 mention an injury.
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The contact owns a 2010 Mercury Mariner. The contact stated that while driving approximately 20 MPH, an alarm sounded, and the steering wheel locked up. The message "Power Steering Assist Fault" was displayed. The contact was able to drive to the residence nearby. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously repaired under recall. The failure mileage was approximately 190,000.
Source: NHTSA complaint ODI #11756234 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
6
Most reports here involve airbags not deploying. Of these, 2 mention a crash.
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TAKATA RECALL HAD JUST STOPPED AT A RED LIGHT WHEN THE CAR BEHIND ME RAN INTO ME. THE SPEED LIMIT ON THAT ROAD IS 60 MPH , BUT SURE HOW FAST HE WAS GOING WHEN HE HIT US. BUT, IMMEDIATELY AFTER IMPACT I NOTICED MY SEAT BELT WAS NO LONGER ON. IT HAD UNBUCKLED ON IMPACT.
Source: NHTSA complaint ODI #11252649 · view all complaints for this vehicle at nhtsa.gov
Structure & body
16
Most reports here involve corrosion.
Source: NHTSA complaint ODI #11665008 · view all complaints for this vehicle at nhtsa.gov
Other systems
5
Most reports here involve transmission slipping.
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Me and my wife purchased a vehicle from a private seller to use for personal commute. A month later we started to notice more issue were occurring with the car then stated from the seller. I took it to an auto body shop to get it inspected and possibly serviced and upon that inspection the clerk stated that there was a milage adjustment done to the vehicle. We contacted the seller to try and return the vehicle and receive our money back, but the dealer refused and requested us to resell it.
Source: NHTSA complaint ODI #11685632 · view all complaints for this vehicle at nhtsa.gov