Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
56
Most reports here involve sudden stalling.
Source: NHTSA complaint ODI #11754953 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
34
Most reports here involve premature wear.
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Passenger side brake light assembly failed June 2025. I found it our at an oil change inspection. Ford discontinued manufacturing this LED brake light assembly, so it is difficult to replace this safety critical part. The part number is 9N7Z 13404 A.
Source: NHTSA complaint ODI #11675692 · view all complaints for this vehicle at nhtsa.gov
Brakes
4
Most reports here involve loss of braking.
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The contact owns a 2011 Mercury Milan. The contact stated that while the vehicle was at the dealer for servicing, the contact was informed that the electronic brake control module had failed. The contact was informed that the electronic brake control module needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure, but no assistance was provided. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.
Source: NHTSA complaint ODI #11662594 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
77
Most reports here involve loss of steering.
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While driving, the ABS, traction control and power steering lights came on. I was coming off the highway and I lost power steering!!! I almost wrecked into the guard rail coming off the exit!!! I got to the light at the bottom of the exit and I had no power steering. I pulled over immediately and called for a tow. I took it to my mechanic and he said the rack and pinion is bad. We looked it up and there are a ton of people with the same year/make/model as me that are getting tier cars fixed under recall. They wont pay for mine because my vin isnt in this campaign. They said take it to Ford for ANOTHER diagnosis just to tell me they will let me know if my car gets added!! Im not paying for another diagnosis when I have one already!! This is a serious safety issue and they arent fixing their product!!! I JUST bought it and its costing me almost $1800 for a repair!!! There was no indications it was bad or I wouldnt have bought it! Ford needs to stand by all of their cars, and get my vin added to the recall and pay for their crappy/shoddy parts!
Source: NHTSA complaint ODI #11759666 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
11
Most reports here involve airbags not deploying. Of these, 1 mention a crash.
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RE: Safety Recall Notice 21S12 / NHTSA Recall 21V-158 ISSUE: "In the event of a crash that causes deployment of the driver airbag, the driver airbag inflator in your vehicle may explode." RISK: "If an airbag inflator explodes, sharp metal fragments could strike the driver or other occupants causing serious injury or death." MY COMPLAINT: I received this notice from Ford Motor Co. in APRIL 2021. Today is May 27, 2022, and the manufacturer has failed to remedy this situation or even to contact me with a possible resolution date for this situation. My life and safety as the only driver of this vehicle is seriously at risk every time I am on the road. This is a most egregious situation and I demand immediate repair. CONCLUSION: I need to know exactly what is being done by the NHTSA and the manufacturer to fix this problem immediately. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA complaint ODI #11466349 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve premature wear.
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DOOR HANDLES KEEP BREAKING AND LOCKING MECHANISMS ALWAYS MALFUNCTION. EITHER WON'T LOCK OR WON'T UNLOCK. KEEP REPLACING BUT PARTS ARE ALL PLASTIC. ALSO DOOR ON DRIVERS SUDE THE THING TO HOLD IT OPEN ALSO PLASTIC AND BROKE. HAS BEEN HAPPENING FO SEVERAL YEARS NOW. FIRST TIME I JUST THOUGHT I'LL REPLACE PART AND I'M GOOD. BUT EVEN MY SONS 2010 DOES THE SAME THING. $200 IN A SHOP FOR 1 DOOR HANDLE REPAIR
Source: NHTSA complaint ODI #11243089 · view all complaints for this vehicle at nhtsa.gov
Other systems
7
Most reports here involve electrical shorts.
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I've been reading on all these recalls for my car and only one recall was fix which was when I took care of it but these past recalls on my car, and some of the recalls match up to the way my car is acting like and I bought this car used and I am concerned about the recalls and not being fix I would like to get my car checked for the past recalls on it bc I don't want to drive a car that has recalls that's not been fix and I do not want to put my life or anyone else in danger
Source: NHTSA complaint ODI #11629029 · view all complaints for this vehicle at nhtsa.gov