Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
1
Most reports here involve fluid leaks. Of these, 1 mention an injury.
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WHILE DRIVING IN 10 DEGREE F WEATHER, THE MINI COUNTRYMAN OVERHEATED WITHIN 3 MILES OF DRIVING FROM ORIGINALLY TURNING THE CAR ON (10 MINUTES OF RUN TIME). THE DEALERSHIP NOTED THAT A ROCK PASSED THROUGH THE GRILL THAT PROTECTS THE AUXILLARY COOLING RADIATOR AND DAMAGED THE RADIATOR, CAUSING A LEAK. THE NEW 2021 MINI COUNTRYMAN CARS CONTAIN A ROCK GUARD OVER THE GRILL BECAUSE THEY RECOGNIZE THIS AS A DANGEROUS PROBLEM, BUT THEY HAVE NOT FIXED THE PROBLEM WITH ANY CAR FROM A PREVIOUS YEAR. A SIMPLE ROCK GUARD HAVING BEEN INSTALLED IS A VERY INEXPENSIVE AND CHEAP SOLUTION THAT MINI DOES NOT TELL CUSTOMERS ABOUT UNTIL THEIR CAR OVERHEATS AND THE BILL IS NOT COVERED UNDER WARRANTY. THIS SITUATION WAS DANGEROUS BECAUSE IT LEFT THE VEHICLE OCCUPANTS STRANDED IN FREEZING WEATHER, WHERE ONE PERSON BECAME BORDERLINE HYPOTHERMIC (95F BODY TEMPERATURE).
Source: NHTSA complaint ODI #11395390 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
1
Most reports here involve sudden stalling.
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At 11,336 my vehicle started shutting down when I was stopped at intersections, red lights, and in stopped traffic. The vehicle continued to do this until 40,817 when if finally shut down and would not restart and had to be towed back to the dealership. I began reporting the issue at 11,336 and continued to report it to the dealership and finally forced them to do a complete diagnostics at 12,667 to figure out why the vehicle was shutting down. The vehicle was extremely dangerous to operate and I had many near misses with my children in the car every time I had to start my dead car in traffic. Mini/BMW could not identify the problem and sent me on my way. Even at 40,917 miles and tsar engineers could not identify why it shut down so they began swapping out the EME (twice), the high voltage lines, black box and several other components. 5 months of repairing my vehicle they were able to get it running and returned it to me. Since BMW has agreed to buy the car back at a loss to me. I'd make more money trading in but the car is unsafe and I do not want another owner or drivers to be put in danger.
Source: NHTSA complaint ODI #11538391 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
3
Most reports here involve premature wear.
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use of USB on steering coulomb causes short and disables power steering while driving. Known issue yet customers still paying for repair. Motor mount, trans mission mount break, torn, causing potential fatal condition.
Source: NHTSA complaint ODI #11665280 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve software faults.
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TRUNK/REAR HATCH POWER LIFT WILL ENAGE IF KEY FOB HAS HATCH BUTTON PRESSED WHILE CAR IS IN DRIVE OR IN MOTION. HATCH WILL RAISE CREATING SITUATION WHERE OBJECTS CAN FALL OUT OF THE VEHICLE. DISCUSSION WITH DEALER REVEALED OTHERS HAVE SAME ISSUE ONLY ON THE COUNTRYMAN MODELS AND DEALER DOES NOT HAVE ACCESS TO FIX THE SOFTWARE.
Source: NHTSA complaint ODI #11453831 · view all complaints for this vehicle at nhtsa.gov