Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- Remedy
- Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
10
Most reports here involve fluid leaks. Of these, 1 mention a crash, 2 mention an injury.
Read full complaint
Our vehicles gas door would not open to get gas. During the 2nd and 3rd repair they damaged our vehicle. Worst of all on the last repair they modified our gas tank. They said they took it off another vehicle. Mine was a locking door now it isn’t. Since this was done the vehicle smells of gas when you fill it up and the miles to empty is off about 100 miles.
Source: NHTSA complaint ODI #11756256 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
18
Most reports here involve software faults.
Read full complaint
The camera does not activate when the car is put into reverse. It also doesn't activate when you are parking the car. The parking camera doesn't show on the screen at all. The recall on this item was repaired on my car but didn't fix the issue and the dealer refused to service it further without significant cost. This is a fundamental safety issue that should be addressed by recall and repaired without cost to the owner. The dealership that serviced a previous recall was Doug Smith Mitsubishi in American Fork Utah, however this didn't fix the issue. I also paid money for a diagnostic service and the service center could not determine why the camera is not triggering. The warning sounds/alerts still work. Please help. Thanks
Source: NHTSA complaint ODI #11756554 · view all complaints for this vehicle at nhtsa.gov
Brakes
4
Most reports here involve loss of braking. Of these, 1 mention a crash.
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The vehicle failed to stop. Emergency Braking failed and I was unable to manually depress the brake pedal to stop the vehicle. The vehicle electronics have intermittently have failed, turning everything off in the vehicle including the instrument panel at different times.
Source: NHTSA complaint ODI #11760592 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
8
Most reports here involve loss of steering.
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While I was driving on 77 south in Charlotte nc rt before exit 11 I heard a scraping and rattling sound then a loud pop. My air pressure immediately came on and dropped to zero for the passenger rear tire. I got off and pulled to the side of the road until road side assistance was able to tow my vehicle. My tire is p255/45 r20
Source: NHTSA complaint ODI #11754608 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
5
Most reports here involve airbags deploying unexpectedly. Of these, 1 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11753656 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve other issues.
Read full complaint
The warning went off that the system was not working while I was driving. The call was evaluated by a Mitsubishi Service Center. The Service Center said the Front Bracket for the radar was bent. The Service Center said there is no evidence of a collision to the front end of the car.
Source: NHTSA complaint ODI #11759456 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2023 has 47 complaints on file, fewer than the 2022 (213) and more than the 2024 (26). Of the 15 model years of the Mitsubishi Outlander we cover, the 2022 has the most (213). Older model years have had longer to collect complaints.