Built from NHTSA complaints and recalls collected for this model, generated September 21, 2026. Totals reflect what has been collected, not every complaint ever filed.

Recalls

0 total

Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.

No recalls on record for this model

No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.

Owner complaints by system

1 total

Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.

Electrical & infotainment

Worth reading
1

Most reports here involve fire.

fire 1
A recent report: The contact is a fleet manager for a transit company that owned a 2022 New Flyer Xcelsior. The contact stated that after the electric bus was done refueling at their private fueling station, the bus…
Read full complaint

The contact is a fleet manager for a transit company that owned a 2022 New Flyer Xcelsior. The contact stated that after the electric bus was done refueling at their private fueling station, the bus caught fire while parked and was shut off. There was smoke coming from the rear of the bus when an unknown object dropped to the ground, and then flames came from the rear battery compartment and rear of the bus. The bus was engulfed in flames and burned to the ground. The fire department arrived on the scene to extinguish the fire. A fire department report was filed. There were no injuries sustained, and no medical attention was received. The bus remained at the scene of the fire. The manufacturer was made aware of the failure. The failure mileage was 9,682.

Source: NHTSA complaint ODI #11533504 · view all complaints for this vehicle at nhtsa.gov

Is 1 complaints a lot? They were filed between 2023 and 2023, roughly 1 a year, which is fewer than the typical model in this dataset. We do not have sales figures for this model, so treat this as a rough volume, not a rate per car on the road. Popular, high-volume models naturally collect more complaints over time.