Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Brakes
2
Most reports here involve software faults.
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We had Ford recall #21S17 performed on our 2021 Bay Star Sport. Upon leaving the Ford dealership to return to our camp I started receiving warning lights and an error message on my console. Message was “hill assist disabled”, warning lights were for ABS , TCS operations. We called the dealership and we’re told to return to them. The motorhome was not hoisted, they used my stabilizing jacks and a manual jack to examine the rear. Upon talking to the technician, it was diagnosed as a passenger rear tone ring failure. The parts aren’t available to dealers, they are still manufacturing new chassis assemblies with the tone ring I require.I was sent away to drive with standard brakes and no conclusions. I had to return to the dealer to get any paperwork stating there was an issue after the recall fix. Ford’s owners manual states “this is a malfunction , have your vehicle checked as soon as possible. This is a common occurrence to the recall fix per the dealership. Driving such a large vehicle without the safety components that it is equipped with would be my liability and I need assistance. We have reached out to Ford Customer Service,Ford Fleet Service, and Ford RV Assistance. They have been poor in follow up to us, giving us no resolution. Any assistance would be appreciated.
Source: NHTSA complaint ODI #11450383 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve other issues.
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The mounting brackets for the rear axel sway bar was missing a bolt in each bracket. Passenger side bracket was hanging below sway bar, driver's side had top bolt missing and was loose. Talked to Ford tech and was told to install a grade 8 bolt with a lock washer and nut. These bolts are M16s, grade 10.9, can I replace them with 5/8 inch grade 8 bolts?
Source: NHTSA complaint ODI #11423177 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve other issues.
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The contact owns a 2021 Newmar Bay Star Sport RV. The contact stated while driving the RV, the overhead bunk detached. The contact stated that the failure impaired his vision while driving. The RV was taken to the dealer and the contact was informed that there was a fix for the failure. The dealer installed two straps, one on each side to catch the overhead bunk in the event of another failure. The RV was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Source: NHTSA complaint ODI #11683689 · view all complaints for this vehicle at nhtsa.gov