While driving a 2023 Ram 1500 EcoDiesel (37,000 miles) at highway speeds while towing a load on an incline grade, the vehicle experienced a sudden, uncommanded drop into an aggressive "Limp Mode." The dashboard displayed a "Service Electronic Throttle" warning, and engine power was immediately and severely restricted. While I was able to safely move the vehicle over to the shoulder, the truck completely lost the power required to maintain highway speed, increase speed, or clear the incline grade. A diagnostic scan revealed code P00AF (Turbocharger Boost Control Module Performance). After sitting for several minutes the limp mode cleared and was able to drive off as normal, however the limp mode condition returned in only a few miles. Due to the hazard of driving significantly below the highway speed limit while towing, the code had to be manually cleared to temporarily restore throttle response and safely complete the drive. The vehicle is experiencing an intermittent electronic or mechanical breakdown within the boost control system that causes an unpredictable risk of sudden power loss during highway operation. This condition has presented on 3 separate occurrences throughout the Summer of 2026. Each time manually clearing the code makes the truck operate normally until the next intermittent occurrence.

Source: NHTSA complaint ODI #11761028 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2023 Ram 1500. The contact stated that while driving 5 MPH and depressing the brake pedal to stop at a stop sign, the vehicle lost motive power. The SOS warning lights were illuminated momentarily. The contact attempted to turn off and restart the vehicle; however, the vehicle failed to respond as intended. A dealer was contacted. The vehicle was towed to the residence and then towed to the dealer the following day. The dealer diagnosed that the electrical console needed to be replaced. The vehicle was repaired. The failure had occurred twice. The approximate failure mileage was 33,000.

Source: NHTSA complaint ODI #11764671 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2023 Ram 1500. The contact stated that while driving 75 MPH, the cruise control became inoperable and failed to disengage as needed. No warning light was illuminated. The contact stated that the failure caused the vehicle to fail to stop. The contact also stated that while the vehicle was parked, the vehicle to unintendedly accelerated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure by telephone, and a case was opened. The failure mileage was approximately 60,000.

Source: NHTSA complaint ODI #11763644 · view all complaints for this vehicle at nhtsa.gov

Suspect faulty EPS module / rack and pinion. Was driving down the road, went to make a right turn and my steering wheel went stiff / hard, the "Power Steering Unavailable" light popped up on the dash, and I had to crank my wheel to the right as hard as I could to avoid scraping the person waiting to turn left in front of me! I ensured my battery has proper voltage, checked the fuse, and ensured power was going to the rack and pinion. I tried removing the negative cable on the battery to "reset" the system, but no change. I have seen multiple complaints and a class action suit from 2024 in the works. This is crazy!

Source: NHTSA complaint ODI #11757116 · view all complaints for this vehicle at nhtsa.gov

Turn signal lever wouldn’t return to neutral position after completing a left turn. There was already a recall for this but my truck somehow passed inspection and so the component was never replaced. Since it ‘passed’ the recall was closed. I will have to pay out of pocket ($1,099) to replace. The component is the clock spring. According to dealer’s diagnosis: Air Bag - Clockspring Assembly / Spiral Cable: Clock Spring Not retracting turn signal lever back to position This assembly consists of a clock spring, which is a coil that retracts and expands inside its housing as the steering wheel turns. Its function is to maintain electrical continuity for all the components on the drivers airbag.

Source: NHTSA complaint ODI #11753456 · view all complaints for this vehicle at nhtsa.gov

Driving down highway and the sunroof randomly exploded, glass fell on us in the truck. Nothing hit the sunroof or caused the explosion! Looking online this is a known issue due to issues with the tempered glass in sunroof.

Source: NHTSA complaint ODI #11753220 · view all complaints for this vehicle at nhtsa.gov

This vehicle was purchased used from Carvana, LLC on [date] with three open safety recalls unrepaired at time of sale: NHTSA #23V-799, #24V-754, and Campaign #48A. The vehicle was previously owned by a rental car company and was transferred at auction while these recalls were open, in apparent violation of 49 U.S.C. § 30120(i), which prohibits rental companies from selling vehicles with unremedied open recalls. Despite Carvana's own signed Recall Acknowledgment listing these recalls as open, their delivery agent verbally represented the recalls had been fixed. All three recalls remain unrepaired as of this filing

Source: NHTSA complaint ODI #11754301 · view all complaints for this vehicle at nhtsa.gov