At least one recall carries a do-not-drive or park-outside warning. Confirm by VIN that the repair was completed before driving or buying this car. The fix is free at a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Electrical system recall
An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
- Status
- Park outside and away from buildings until repaired. Dealer fixes it free.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
A vehicle fire increases the risk of injury.
- Remedy
- Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.
- Status
- Park outside and away from buildings until repaired. Dealer fixes it free.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
- Remedy
- Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Driving with a disabled electronic stability control system can increase the risk of a crash.
- Remedy
- Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed beginning July 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 55B.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Structure recall
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
- Remedy
- Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
- Remedy
- Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Engine recall
An internal loss of communication can result in a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will replace the ECM, free of charge. Owner notification letters were mailed October 20, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z87.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will reprogram the radio software, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z47.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Brakes recall
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
- Remedy
- Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An air bag that deploys improperly can increase the risk of injury in a crash.
- Remedy
- Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y99.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
- Status
- Corrected automatically through an over-the-air software update.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
61
Most reports here involve transmission slipping. Of these, 1 mention a crash.
Read full complaint
I have dead pedal going on with my truck and when pulling out into traffic and truck does not go almost get hit by oncoming traffic and cause an accident and could end up deadly when the truck just losses the possibility to be limited to truck not being able to accelerate because it is having issues with the computer communicating with the sensor on the truck.
Source: NHTSA complaint ODI #11759573 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
51
Most reports here involve software faults. Of these, 1 mention a crash.
Read full complaint
The contact owns a Rexing R4 MD 4-Channel Dash Camera purchased at Walmart. The camera was designed with a 4-channel dash camera system used to record the front, rear, left, and right sides of the vehicle simultaneously. The contact stated that after installing the camera on a 2022 Ram 2500, the unit failed to turn off as intended and remained continuously powered and overheated. The contact expressed safety concerns that the failure presented a fire hazard. The contact attempted to notify the manufacturer via email and telephone at 877-740-8004; however, no response was received, and the telephone number was recently out of service.
Source: NHTSA complaint ODI #11761213 · view all complaints for this vehicle at nhtsa.gov
Brakes
20
Most reports here involve loss of braking. Of these, 2 mention a crash.
Read full complaint
ABS system HCU leaking internally Vehicles stopping ability may be impaired Vehicle brake pedal slowly sinks to floor. Ram dealership diagnosed a failed master cylinder internal seal and replaced the master cylinder with 25,272 miles on the vehicle on 3/17/26. Returned to dealership with same issue on 8/3/26 with 28,488 miles on vehicle. Ram dealership diagnoses the hydraulic control unit (HCU) is leaking internally on the ABS system. No warning lamps or other messages. First reported soft brake issue on 2/11/26.
Source: NHTSA complaint ODI #11756058 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
20
Most reports here involve premature wear. Of these, 1 mention a crash.
Read full complaint
The contact owns a 2022 Ram 2500. The contact stated that while driving 30-35 MPH, the steering wheel failed to turn to the left or the right. There were no warning lights illuminated. The contact associated the failure with NHTSA Action Number: PE26002. The vehicle was taken to an independent mechanic who determined that there was a loss of power steering assist function, which was caused by water intruding into the power steering module connector. The vehicle was towed to the local dealer, where it was diagnosed with a loss of power steering assist caused by water intrusion into the power steering module connector. The dealer informed the contact that there was no warranty coverage on the vehicle. The vehicle was not repaired. The manufacturer confirmed that there was no warranty coverage for the repair. The failure mileage was approximately 14,900.
Source: NHTSA complaint ODI #11758140 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
5
Most reports here involve airbags not deploying. Of these, 1 mention a crash, 3 mention an injury.
Read full complaint
The rear passenger side seatbelt is locked. Our son was exiting the car ( and told us he couldn’t get his belt to retract. We also tried to get the belt to retract but were unable to do so. The truck has not been in any accidents, no visible wear on the seatbelt. We typically use the rear seatbelts for our children but now we cannot ride with 5 passengers safely in the vehicle. We took the truck to a RAM dealership in Hendersonville, NC who told us we would need to pay nearly $600 to repair the belt. With the truck only being a few years old and no collisions or incidents, it seems like a manufacturer defect.
Source: NHTSA complaint ODI #11679008 · view all complaints for this vehicle at nhtsa.gov
Structure & body
7
Most reports here involve fluid leaks.
Read full complaint
While driving the rear tail gate drops. This has happened on several different occasions. Once it dropped while towing a trailer and I damaged the tailgate on the trailer tongue jack. There is no indicator in the cab of the truck to inform you that the tailgate has dropped, unlike the door indicators. I am positive that the tailgate was up and latched, so it’s not an instance where the tailgate is not fully closed. This could lead to other vehicles or motorcycle riders hitting objects that may fall out of the open tailgate, causing damage or injuries.
Source: NHTSA complaint ODI #11748300 · view all complaints for this vehicle at nhtsa.gov
Other systems
15
Most reports here involve fire. Of these, 3 mention a crash, 3 mention an injury.
Read full complaint
While slowing for traffic, I was struck in the rear by a large pickup. On impact, the driver seat broke, causing the whole seat to tilt back to more than 45 degrees backwards tilt. This caused me to impact the seat at a greater impact than I would have had if the seat remained in place. The seat being in that position after the impact, made it so I could not reach the pedals (brakes) to stop the vehicle from rolling forward until I used the steering wheel to pull myself forward. Upon inspection after the collision, it was observed that part of the adjustment assembly detached from a bolt causing the seat to come loose from its proper position.
Source: NHTSA complaint ODI #11700228 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2022 has 179 complaints on file, more than the 2021 (107) and more than the 2023 (48). Of the 16 model years of the Ram 2500 we cover, the 2018 has the most (2,576). Older model years have had longer to collect complaints.