Built from NHTSA complaints and recalls collected for this model, generated September 21, 2026. Totals reflect what has been collected, not every complaint ever filed.

Recalls

0 total

Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.

No recalls on record for this model

No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.

Owner complaints by system

17 total

Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.

Engine & powertrain

Minor
4

Most reports here involve fluid leaks.

fluid leaks 1sudden stalling 1premature wear 1
A recent report: The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was…
Read full complaint

The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that there was no fix available and suggested that the vehicle was no longer driven or parked too near the residence. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Source: NHTSA complaint ODI #11715490 · view all complaints for this vehicle at nhtsa.gov

Electrical & infotainment

Minor
4

Most reports here involve software faults.

software faults 4
A recent report: This model of truck has 4 led lights that will never turn off. Using the switch in the cab does not affect them. When the headlight switch is in off, manual, or parking - these lights remain on…
Read full complaint

This model of truck has 4 led lights that will never turn off. Using the switch in the cab does not affect them. When the headlight switch is in off, manual, or parking - these lights remain on. Additionally, there is no setting in the software that provides control over these lights. I have interacted with Stallantis Customer Service, and my local dealer -both state: "Lights are working as designed". Contrary to this, the owners manual states that the lights can be turned off using the switch. There are times, after dark, where parking lights are appropriate, but headlights are not. It seems to me a design flaw and dangerous to give the operator of the vehichle zero control over these "halo lights".

Source: NHTSA complaint ODI #11743207 · view all complaints for this vehicle at nhtsa.gov

Brakes

Minor
1

Most reports here involve other issues.

other issues 1
A recent report: The contact owns a 2023 Ram 3500. The contact stated that while driving at unknown speeds, the parking brake engaged without driver input. The parking brake warning light was illuminated. The contact…
Read full complaint

The contact owns a 2023 Ram 3500. The contact stated that while driving at unknown speeds, the parking brake engaged without driver input. The parking brake warning light was illuminated. The contact was unable to disengage the parking brake. The contact was aided by another driver. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown. The VIN was not available.

Source: NHTSA complaint ODI #11585891 · view all complaints for this vehicle at nhtsa.gov

Steering, suspension & tires

Minor
4

Most reports here involve loss of steering.

loss of steering 1
A recent report: Nexen Roadian HTX RH5 LT235/80R17E 120R/117/R At approximately 70 mph, I experienced a severe vibration in the steering wheel. Shortly thereafter, the tread separated from the carcass sending pieces…
Read full complaint

Nexen Roadian HTX RH5 LT235/80R17E 120R/117/R At approximately 70 mph, I experienced a severe vibration in the steering wheel. Shortly thereafter, the tread separated from the carcass sending pieces of rubber flying. I was able to pull onto the shoulder and change the tire. These are the OEM tires with about 25000 miles. They have never been under or overinflated and I was not hauling or towing anything.

Source: NHTSA complaint ODI #11750748 · view all complaints for this vehicle at nhtsa.gov

Airbags & seat belts

Minor
3

Most reports here involve software faults.

software faults 1
A recent report: The drivers seat belt does Not lock when brake is applied, and does not retract when unbuckled. I saw a report where several thousands of seat belts have been recalled that were in similar vehicles…
Read full complaint

The drivers seat belt does Not lock when brake is applied, and does not retract when unbuckled. I saw a report where several thousands of seat belts have been recalled that were in similar vehicles to mine. Also in that recall the manufacturer was the same as my seat belt. Can you research again to check if my seat belt should have been recalled. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11750343 · view all complaints for this vehicle at nhtsa.gov

Structure & body

Minor
1

Most reports here involve other issues.

other issues 1
A recent report: The contact owns a 2023 Ram 3500. The contact stated while driving 25 MPH, the tailgate opened independently. There was no warning light illuminated. The contact arrived at the residence and became…
Read full complaint

The contact owns a 2023 Ram 3500. The contact stated while driving 25 MPH, the tailgate opened independently. There was no warning light illuminated. The contact arrived at the residence and became aware that the tailgate was open. The dealer was contacted and stated that none of the vehicle with similar year, make, or model was equipped with a tailgate ajar indicator light. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the failure was a known failure; however, no assistance was provided. The failure mileage was 850.

Source: NHTSA complaint ODI #11532073 · view all complaints for this vehicle at nhtsa.gov

Is 17 complaints a lot? They were filed between 2023 and 2026, roughly 6 a year, which is more than the typical model in this dataset. We do not have sales figures for this model, so treat this as a rough volume, not a rate per car on the road. Popular, high-volume models naturally collect more complaints over time.