Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
1
Most reports here involve transmission slipping.
Read full complaint
While driving on the freeway at 75 mph transfer case went into neutral. No power to wheels. I managed to coast off the freeway and then towed to dealership. Dodge 5500 trucks are used for heavy hauling such as fire trucks, ambulances and in the west ranchers. If a rancher is going down a steep grade with a heavy load (cattle/horses) they would not be able to STOP due to weight. Transfer case has defective parts internally. Dealer said that there is a defect in the transfer cases and is common on Dodge Ram 4500/5500.
Source: NHTSA complaint ODI #11623456 · view all complaints for this vehicle at nhtsa.gov
Brakes
3
Most reports here involve loss of braking. Of these, 1 mention a crash, 4 mention an injury.
Read full complaint
I was traveling down the hwy and and car went thru the stop sign. I could not stop in time and I t boned it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11698718 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve fire.
Read full complaint
The contact owns a 2020 Ram 5500. The contact stated that while driving at 20-25 MPH, the dual wheel tires detached from the vehicle and struck another vehicle. On another occasion while driving 60 MPH, the tires detached. There was no warning lights illuminated. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 21V398000 (Wheels). The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the wheel studs needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken to the same dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 223,926.
Source: NHTSA complaint ODI #11630410 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
2
Most reports here involve other issues.
Read full complaint
The contact owns a 2020 Ram 5500. The contact stated that while driving at an undisclosed speed and slamming on the brakes, the front driver's side seat belt failed to retract. The contact stated that the failure had been recurring while driving. The vehicle was taken to an unknown dealer, where the seat belt was inspected, and the contact was informed that the seat belt needed to be replaced. Additionally, the dealer informed the contact that the vehicle could not be repaired free of charge because the warranty had expired. The manufacturer was notified of the failure and made the same assessment. The vehicle was not repaired. The failure mileage was approximately 2,000.
Source: NHTSA complaint ODI #11554032 · view all complaints for this vehicle at nhtsa.gov