Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Structure recall
If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
- Remedy
- GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
- Remedy
- General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
- Remedy
- GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
- Remedy
- DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
2
Most reports here involve premature wear.
Read full complaint
TL* THE CONTACT OWNS A 2010 SATURN OUTLOOK. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE PEDAL WAS DEPRESSED. OCASSIONALLY, THE VEHICLE WOULD ABNORMALLY ACCELERATE WITHOUT THE PEDAL BEING ENGAGED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,243.
Source: NHTSA complaint ODI #10956453 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
8
Most reports here involve electrical shorts.
Read full complaint
MY 2010 SATURN OUTLOOK HAS 124,XXX MILES ON IT. I'VE OWNED IT SINCE JANUARY OF 2017. 2 OR 3 MONTHS AGO MY PASSENGER SIDE LOW BEAM HEADLIGHT WENT OUT. I DECIDED THAT DUE TO HAVING TO GO THROUGH THE WHEEL WELL TO GET TO THE BULBS, I WOULD JUST CHANGE ALL 4 WHILE I WAS IN THERE. EVERYTHING SEEMED FINE FOR ABOUT A MONTH. THEN I NOTICED IT FLICKERING ON AND OFF WHILE I WAS DRIVING. OR WHEN I UNLOCKED THE CAR IT WOULDN'T TURN ON. SO I BOUGHT ANOTHER BULB AND CHANGED IT AND IT STILL DIDN'T WORK. TOOK IT ALL APART AGAIN ONLY TO FIND OUT MY HEADLIGHT SOCKET HAD MELTED. SO I BOUGHT A REPLACEMENT, INSTALLED IT AND EVERYTHING WAS GREAT. EXCEPT FOR NOW, A WEEK LATER, MY BULB QUIT AGAIN. THIS IS NOT SAFE. I CAN'T DRIVE DOWN THE ROAD AND QUESTION WHETHER OR NOT MY HEADLIGHTS ARE GOING TO FUNCTION PROPERLY. I HAVE READ AND THERE ARE A LOT OF PEOPLE HAVING THE SAME PROBLEMS OR HAD THE SAME PROBLEM AT ONE TIME. THIS NEEDS TO BE ADDRESSED. I AM NOT GOING TO BE HAPPY IF I HAVE TO SPEND TIME AND MONEY TAKING THIS TO THE SHOP TO GET SOMETHING SO SIMPLE FIXED.
Source: NHTSA complaint ODI #11012725 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
6
Most reports here involve loss of steering.
Read full complaint
INTERMITTENT LOSS OF POWER STEERING WHEN TRYING TO PARK IN A SPACE IN A PARKING GARAGE. IT ALSO HAPPENED WHEN TURNING IN MOTION INTO A STREET OFF A HIGHWAY WHILE BRAKING. POWER STEERING FLUID LEVELS WERE FULL BOTH TIMES.
Source: NHTSA complaint ODI #11246016 · view all complaints for this vehicle at nhtsa.gov