Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Brakes recall
Failure of a brake hose will reduce braking performance and increase the risk of a crash.
- Remedy
- Toyota will notify all known owners of the Scion xB and Scion tC vehicles upon which an involved optional TRD Brake Kit could have been installed. If the vehicle is equipped with one of the TRD brake kits, it will be replaced with a standard equipment brake kit, free of charge. The recall began November 16, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0U.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Body & glass recall
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
- Remedy
- Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
- Remedy
- DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
- Remedy
- DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
11
Most reports here involve unintended acceleration. Of these, 1 mention a crash.
Read full complaint
Vehicle had no dashboard light indicators. While traveling on highway, started to sound like a motorcycle and decelerate. Pulled over and started to smoke from the hood, exited vehicle and smoke turned to flames. Fire deescalated by Fire Dept. and vehicle is a total loss. All maintenance was UpToDate and just passed vehicle inspection for driving test a week prior. Fire cause completely unknown at this time per fire report Area of Fire Origin: 83-Engine area, running gear, wheel area
Source: NHTSA complaint ODI #11693920 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
1
Most reports here involve other issues.
Read full complaint
TL* THE CONTACT OWNS A 2010 TOYOTA SCION XB. THE CONTACT STATED THE INSTRUMENT PANEL WOULD NOT ILLUMINATE. THE DEALER ADVISED HE WAS UNFAMILIAR WITH THE FAILURE AND WAS UNABLE TO OFFER A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 1,100. UPDATED 06/21/10 *BF THE CONSUMER STATED THE BACK GROUND OF THE GAUGES ON THE INSTRUMENT PANEL WERE BLACK AND THE POINTERS AND NUMBERS WERE RED. IN DULL LIGHT AND AT NIGHT, WITH THE PANEL LIGHTS ON, EVERYTHING WAS VISIBLE. HOWEVER, AS DAY LIGHT BECAME BRIGHTER, THE ABILITY TO READ THE INSTRUMENT PANEL BECAME DIFFICULT. THE CONSUMER STATED THE PROBLEM IS NOT ELECTRICAL, HOWEVER THIS IS THE CLOSEST COMPONENT WE HAVE TO DESCRIBE THE INSTRUMENT PANEL. I ALSO CHOSE STRUCTURE AS A COMPONENT AS WELL, AS IT MAY JUST BE A DESIGN ISSUE. UPDATED 06/24/10. *JB
Source: NHTSA complaint ODI #10327685 · view all complaints for this vehicle at nhtsa.gov
Brakes
6
Most reports here involve loss of braking. Of these, 1 mention a crash.
Read full complaint
WHILE DRIVING IN 1-2 INCHES OF SLUSH AND SNOW MY TIRES BEGAN TO SLIP AND THE MY VEHICLE REGAINED CONTROL. IT HAPPENED AS I WAS TURNING INTO A CULDESAC. THIS HAD HAPPENED BEFORE AND THE NORMAL STABILITY VSC LIGHT WOULD FLASH AND ALERT ME HOWEVER THIS TIME THE ABS, BRAKES, VSC, AND NO STABILITY CONTROL LIGHT CAME ON AND STAYED ON. I HAVE RESET THE DISPLAY, LET THE VEHICLE SET OVER NIGHT, DISCONNECTED THE BATTERY AND THE LIGHTS REMAIN ON. MY BRAKES LOCK UP AND THE TIRES SPIN OUT ON A WHIM. THE COST TO FIX IT IS ABOUT $900 BUT THE MECHANIC SAYS IT MAY NOT FIX THE PROBLEM. THE CONNECTION AT THE HUB IS FINE.
Source: NHTSA complaint ODI #10817757 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
5
Most reports here involve loss of steering.
Read full complaint
This complaint is concerning Bridgestone All Season Tire (BL 205/55R 16). I was driving on the road and all of a sudden the steering wheel was moving back and forth and the right front tire was bouncing uncontrollably while was while driving. My car was pulling to the right as I drove, creating a dangerously unstable driving condition, This issue posed a significant risk not only to my safety but also to others on the road, as the inability to control the vehicle could result in an accident. I pulled over, and saw that the tire was not flat. I was two blocks from the sister store in Halladale. I asked for the manager to look at my wheel as it is under warranty. The manager said it was a bubble in the tread of the tire. I asked the manager since this is a manufacturer defect, can I get tire replaced at no charge. He said he would replace it not for free, but he would prorate the tire. He gave me the estimate and I informed him that since I bought the extended warranty, mounting and balancing was supposed to be free of charge. He says he can't honor the warranty. He not only charged me for the mounting and balancing, but charged me for another warranty! (that they won't honor) The warranty was good for 40,000 miles and this tire only had 16,000 so I felt I was treated unfairly, I called Firestone customer complaint line several times and they said the district manager would call me to rectify my issues, but no one ever called me back. I went to another tire shop to purchase another tire. I took pictures of the bubble on the tire.
Source: NHTSA complaint ODI #11651349 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
27
Most reports here involve airbags not deploying. Of these, 2 mention a crash, 2 mention an injury.
Read full complaint
TL* THE CONTACT OWNS A 2010 SCION XB. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG COVER WAS LOOSE AND THE INFLATOR MATERIAL WAS PROTRUDING. THE CONTACT CALLED A LOCAL DEALER (CHUCK PATTERSON TOYOTA, 200 EAST AVE, CHICO, CA 95925, 877-815-6924) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT RECEIVED A NOTICE FROM TK HOLDINGS. THE FAILURE MILEAGE WAS 107,245.
Source: NHTSA complaint ODI #11062520 · view all complaints for this vehicle at nhtsa.gov
Structure & body
3
Most reports here involve other issues.
Read full complaint
OVER THE PAST 4 YEARS I HAVE HAD THE DOOR LOCKS MALFUNCTION ON FOUR SEPARATE OCCASIONS, SOME PARTS EVEN MALFUNCTIONING AFTER THEY WERE REPLACED AT TOYOTA SERVICE CENTERS. LOCKS DO NOT ENGAGE WHEN LOCKED VIA DOOR SWITCH BUTTON, THROUGH KEYLESS FOB, AND WHEN MANUALLY ATTEMPTING TO ENGAGE IT IS JAMMED AND PHYSICALLY HARD TO ENGAGE LOCK. HAS OCCURRED TWICE ON FRONT PASSENGER SIDE AND TWICE ON LEFT REAR SIDE. 2014 - FRONT PASSENGER, 2015- REAR LEFT, 2016-REAR LEFT, 2018-FRONT PASSENGER. BEGAN HAPPENING INTERMITTENTLY, NOW IS PERMANENTLY JAMMED.
Source: NHTSA complaint ODI #11081592 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve unintended acceleration.
Source: NHTSA complaint ODI #11131972 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2010 has 55 complaints on file, more than the 2011 (54). That is the most of the 4 model years of the Scion xB we cover. Older model years have had longer to collect complaints.