Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
4
Most reports here involve sudden stalling.
Read full complaint
Motorcycle goes from Drive mode to Park mode and then doesn’t go back into drive mode. This happens while riding. Tried calling the sondors hotline but the company is bankrupt. Checked online and it seems multiple customers have this problem. This is highly unsafe.
Source: NHTSA complaint ODI #11609959 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve electrical shorts.
Read full complaint
Sondors sent a letter stating a protective sleeve is needed around the vehicles main high voltage cable (electric motorcycle). This is both an extreme electrocution hazard but also a fire hazard. The company made no effort to correct the defect directly. Additionally, the wheels/tires are extremely unbalanced and dangerous to ride as delivered by the company. They initially acknowledged the issue, but claim the wheels cannot be balanced. Additional requests to the company to provide service have been ignored for several months now.
Source: NHTSA complaint ODI #11524526 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve other issues. Of these, 2 mention a crash, 2 mention an injury.
Source: NHTSA complaint ODI #11531510 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve loss of steering.
Read full complaint
Motorcycle begins to vibrate, shake, and wobble when speeds reach between 40-60 mph. This is available for inspection upon request. Safety of the rider and other drivers nearby are put at risk when the vibration begins to affect the control of the vehicle. The problem has been confirmed by an independent service center. The problem first appeared when the motorcycle was delivered by the manufacturer back in December 2022.
Source: NHTSA complaint ODI #11545417 · view all complaints for this vehicle at nhtsa.gov